Business Details
About
Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jackson Keller & San Pedro location today.
Location
Hours
Reviews
4.1
372 reviews
5 stars
259
4 stars
29
3 stars
17
2 stars
12
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like Jerome, Angel, and Charles for their exceptional assistance.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or had mechanical problems.
Reservation Issues
Multiple customers expressed frustration over reservations not being honored or vehicles not being available upon arrival, leading to significant inconvenience.
Upselling Practices
Some customers reported feeling pressured into purchasing additional insurance or upgrades, leading to dissatisfaction with the rental process.
Staffing Concerns
A recurring theme was the location being understaffed, resulting in longer wait times for customers during pick-up and drop-off.
- CBCraig Bundrant1 day ago5.0Got to drive this while my truck was in the shop.
- SAS ANov 15, 20255.0After telling me they were out of SUV, I wasn’t satisfied, they went above and beyond to get me an suv. Not only that but when I wanted to extend my rental it was only a phone call away. They also gave me a ride to the airport after I dropped off the rental. 5stars!!
- TCTommy CoffeyNov 14, 20255.0Liz was Phenomenal! Friendly, patient and very personable she was very thorough checking the car and offering me the extras that were available! Thanks Liz
- PMPatricia M.Oct 28, 20255.0Excellent service and clean vehicles!
- RERoberto EsquivelSrOct 23, 20255.0Kelsey Oeize was prompt professional and courteous and very helpful
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in San Antonio?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars to suit your needs.
Where is the Enterprise Rent-A-Car location in San Antonio?
The Enterprise Rent-A-Car location is at 6318 San Pedro Ave, San Antonio, TX 78216.
What are the operating hours of Enterprise Rent-A-Car at the Jackson Keller & San Pedro location?
The office is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they offer great weekend rates which can be booked through their specials page, and discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the San Antonio San Pedro location?
Yes, you can reserve your rental car online through their official reservation website.
What languages are spoken at Enterprise Rent-A-Car in San Antonio?
English is the primary language spoken at this location.
Are there any nearby car repair services to Enterprise Rent-A-Car in San Antonio?
Yes, nearby you can find Caliber Collision and Certified Automotive Repair Service for your auto body and repair needs.
Where can I find food and entertainment near Enterprise Rent-A-Car in San Antonio?
Nearby places include the Taco House Mexican restaurant for dining and the Rah Rah Room music venue and bar for entertainment.
Are there any other automotive-related services near Enterprise Rent-A-Car?
Yes, services like Fast Track Express Wash for car washing, Gil's Tire and Wheel for tire and repair, and U-Haul Neighborhood Dealer for truck rentals are nearby.