Enterprise Rent-A-Car

4.0
188 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2122 Broadway St, San Antonio, TX
78215, United States
(210) 224-6363
https://www.enterprise.com/en/car-rental/locations/us/tx/downtown-san-antonio-5222.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown San Antonio location today.

Location

Enterprise Rent-A-Car
2122 Broadway St, San Antonio, TX
78215, United States

Hours

Reviews

4.0
188 reviews
5 stars
122
4 stars
16
3 stars
7
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, highlighting specific employees for their exceptional assistance.

Vehicle Availability

Several reviews noted issues with vehicle availability, particularly regarding reserved cars not being ready or available at the time of pickup.

Cleanliness and Condition

Customers appreciated the cleanliness and maintenance of the vehicles, although some reported receiving cars that were not in good condition.

Communication Issues

There were multiple complaints about poor communication regarding reservations and vehicle availability, leading to customer dissatisfaction.

Wait Times

Customers frequently mentioned long wait times for vehicle pickup and processing, indicating a need for better staffing at the location.
  • FV
    franz velarde
    Dec 11, 2025
    5.0
    Fantastic service by the team at Broadway St in San Antonio TX !
  • JS
    Japa Style
    Dec 2, 2025
    5.0
    Staff were sincerely super friendly and exemplified Top tier professional Customer service. I will rent from here again.
  • TY
    Tony Y
    Nov 22, 2025
    5.0
    Steven and Oscar are fantastic. Thank you for all your hard work.
  • DB
    Deborah Bulgrin
    Nov 11, 2025
    5.0
    Professional, friendly service. Easy pickup and drop off without having to go into downtown San Antonio. Highly recommend
  • EE
    Ebony
    Nov 1, 2025
    5.0
    Communication and trustworthy relationship between business and consumer.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown San Antonio?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car Downtown San Antonio.

What are the operating hours for the Enterprise Rent-A-Car location on Broadway Street?

The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.