Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Colonnade location today.
Location
Hours
Reviews
4.0
600 reviews
5 stars
393
4 stars
54
3 stars
26
2 stars
26
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported poor experiences with unresponsive or rude employees.
Vehicle Condition
Several customers noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Numerous complaints about reservations not being honored, leading to significant delays and customer frustration.
Staff Professionalism
While many reviews highlighted professional and courteous staff, there were also reports of unprofessional behavior from certain employees.
- DMdaniel martinezJan 4, 20263.0Horrible car. Poor acceleration. Not roadworthy. Where is my deposit?
- AGAJ GallDec 26, 20251.0Couldn't help replace a vehicle and wasn't interested in helping that much either
- DMDoug MillerDec 16, 20251.0Tried to rent a high end vehicle for a wedding, kept checking to confirm vehicle nothing but run a round and even got passed off to Mariela with exotics who I left emails and voicemails and no response. I use to use this place for my business rentals, not anymore I went with SIXT who hooked me up last at Minute and I never heard back from enterprise neither the branch manager gentleman or Mariela so they will never hear back from me or my company
- DBDavid BagleyDec 8, 20255.0Matthew was knowledgeable and efficient. The check in was very fast and easy. Thanks to Matthew we continue to do business with Enterprise.
- JFJune FalconDec 2, 20251.0Customer service has hung up on me 4 times they were supposed to pick me up at 4:30 and told me to call but they won't ans their phones
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in San Antonio offer?
They offer car rental, van rental, luxury car rental, auto rental, and airport pickup services.
Where is Enterprise Rent-A-Car located in San Antonio?
The office is located at 9999 W Ih 10, San Antonio, TX 78230.
What are the operating hours of Enterprise Rent-A-Car at the Colonnade location?
Monday to Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 1:00 PM.
How can I reserve a rental car at the Enterprise Rent-A-Car Colonnade location?
You can reserve a car online at https://www.enterprise.com/en/car-rental-locations/us/tx/san-antonio-colonnade-5224.html.
Does Enterprise Rent-A-Car accept credit cards for payment?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Are there any special rental rates currently available at Enterprise Rent-A-Car?
Yes, they offer great weekend rates. You can book these deals on their website under weekend specials.
Is the Enterprise Rent-A-Car San Antonio location owned by women or does it offer military discounts?
Yes, it is woman-owned and offers discounts for active military personnel.
What nearby restaurants can I visit before or after renting a car at Enterprise in San Antonio?
Nearby restaurants include The County Line I-10, First Watch - Colonnade, and Sea Island Shrimp House.
Are there nearby entertainment options close to Enterprise Rent-A-Car in San Antonio?
Yes, you can visit Extreme Escape, an escape room and festival venue nearby for entertainment.
Which hotels near Enterprise Rent-A-Car can customers stay at in San Antonio?
Nearby hotels include Homewood Suites by Hilton San Antonio-Northwest and Hyatt Place San Antonio-NW/Med Ctr.