Business Details
About
Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Colonnade location today.
Location
Hours
Reviews
4.0
591 reviews
5 stars
391
4 stars
54
3 stars
24
2 stars
26
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided excellent service.
Vehicle Condition
Some customers reported issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of booked vehicles and long wait times, leading to frustration among customers.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints about poor service and unprofessional behavior from some staff.
Staffing Concerns
Multiple reviews indicated that the location was often understaffed, leading to long wait times and a chaotic environment.
- PPPenny PreviteraOct 17, 20255.0Fast and efficient. Beautiful, clean cars. Be sure to ask for Alexis. She was so helpful and very nice!
- SSSocks SanchezSep 30, 20255.0Odossey was rented and it provided a smooth ride. All car doors easy to open manually or using keyfob. It was very spacious and had some special alerts when driving. The camera was a nice size for reversing and selecting other features. It also linked your iPhone so it was easy to use when talking on the phone. I will certainly request this vehicle in a future rental.
- TCToney CoronadoSep 29, 20255.0The team was incredibly helpful and super nice! They picked me up from Sewell to get my rental and, when it was time, gave me a ride to pick up my vehicle. They truly made a stressful situation so much easier. I highly recommend their excellent service!
- JHJay HerreraSep 19, 20255.0The staff was very helpful and professional. Service was speedy.
- CDClint DurossSep 13, 20251.0Very poor customer service I made a last-minute reservation, but they said that they would have the car available. I showed up 15 minutes after making the reservation and they said they did not have the car available and they were unwilling to give me another car at the same rate
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in San Antonio offer?
They offer car rental, van rental, luxury car rental, auto rental, and airport pickup services.
Where is Enterprise Rent-A-Car located in San Antonio?
The office is located at 9999 W Ih 10, San Antonio, TX 78230.
What are the operating hours of Enterprise Rent-A-Car at the Colonnade location?
Monday to Friday from 7:30 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 1:00 PM.
How can I reserve a rental car at the Enterprise Rent-A-Car Colonnade location?
You can reserve a car online at https://www.enterprise.com/en/car-rental-locations/us/tx/san-antonio-colonnade-5224.html.
Does Enterprise Rent-A-Car accept credit cards for payment?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Are there any special rental rates currently available at Enterprise Rent-A-Car?
Yes, they offer great weekend rates. You can book these deals on their website under weekend specials.
Is the Enterprise Rent-A-Car San Antonio location owned by women or does it offer military discounts?
Yes, it is woman-owned and offers discounts for active military personnel.
What nearby restaurants can I visit before or after renting a car at Enterprise in San Antonio?
Nearby restaurants include The County Line I-10, First Watch - Colonnade, and Sea Island Shrimp House.
Are there nearby entertainment options close to Enterprise Rent-A-Car in San Antonio?
Yes, you can visit Extreme Escape, an escape room and festival venue nearby for entertainment.
Which hotels near Enterprise Rent-A-Car can customers stay at in San Antonio?
Nearby hotels include Homewood Suites by Hilton San Antonio-Northwest and Hyatt Place San Antonio-NW/Med Ctr.