Enterprise Rent-A-Car

4.0
248 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in San Antonio, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highway 281 & Marshall location today.

Location

Enterprise Rent-A-Car
2539 Marshall Rd, San Antonio, TX
78259, United States

Hours

Reviews

4.0
248 reviews
5 stars
169
4 stars
15
3 stars
5
2 stars
3
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jovie and Leslie for their exceptional service.

Cleanliness

Several reviews noted issues with the cleanliness and detailing of the rental vehicles, indicating a need for improvement in this area.

Reservation Issues

There were multiple complaints about reservations not being honored or vehicles not being available, leading to customer frustration.

Quick Process

Many customers appreciated the quick and efficient rental process, with several noting minimal wait times for check-in and check-out.

Mixed Experiences

While some customers had positive experiences, others reported negative interactions, particularly regarding communication and perceived discrimination.
  • TJ
    Teresa Jackson
    Nov 14, 2025
    5.0
    Rent from them regularly. Always good service. Ashton was awesome and made this go quickly.
  • CL
    Cassandra Lisette
    Nov 4, 2025
    5.0
    Kayla was incredible!!! She made the whole process effortless and enjoyable. I’ll definitely be sending my friends and family her way, and she’ll be my go-to for any future cars!
  • DX
    Demitra Xidas
    Oct 7, 2025
    5.0
    I really appreciated the customer service from Jovie Torio at Enterprise. He picked me up with the car I would be renting and was so friendly and accommodating. He showed me where everything was in the car and helped me with check in process. The tank was full. Jovie really seems to love his job and that is a pleasure to witness. I appreciate Enterprise all they do to make the customer experience one you remember. Jake, the manager, was also quite nice on the phone when I called. All in all, definitely was a 5 star experience.
  • JB
    Jeffrey Butz
    Oct 3, 2025
    4.0
    Customer service at the time of rental was fantastic. They delivered the vehicle to me after I dropped my truck off at the repair shop. There was no need to shuttle. I was just disappointed with the cleanliness and detailing of the rental. Plus it was delivered with less than 1/4 tank of gas.
  • JP
    Jason Parker
    Sep 8, 2025
    1.0
    I debated should I write this or not and I decided to write it because of the way business is conducted at Enterprise. When you're turning your car in due to an accident and you arrive to pick up your rental car you're at their discretion because of work or etc. When I went this morning I had a full size rental reservation due to my car being a full size car. They offered no explanation just took me out and put me in a Kia Soul. I'm a big guy so you think they would take that into consideration. They did not so I asked why are you putting me in this car isn't the reservation for a full size car. They give me the excuse of saying that they dont have any cars. Ironically, I'm looking around the lot and there were several cars. In fact, while I was there a car pulled up and a guy got out with a enterprise shirt after apparently washing the car and I said put me in that car. I was told that's not our car which is when I knew he was full of it and I left. Now keep in mind my Insurace company is paying for a full size car and I'm in a compact. Just wanted to let it be known so you can ensure you do more research before booking a car.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in San Antonio?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals to suit various needs.

What are the operating hours for Enterprise Rent-A-Car at 2539 Marshall Rd?

The location is open Monday through Friday from 7:30 AM to 6:00 PM and on Saturday and Sunday from 9:00 AM to 1:00 PM.