Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
Our San Antonio auto repair shop at 1291 New Laredo Highway has been providing the South Side with reliable vehicle parts and quality car care for three generations. Our decades of dedicated service and experience in the auto parts industry have given us a leg up on all our competitors.
On Saturdays, our Parts Department is open from 8am-3pm. Our Service Department is also available on Saturdays to take calls from 8am-3pm to schedule Monday-Friday appointments and to answer any questions you may have.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
630 reviews
5 stars
540
4 stars
42
3 stars
24
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like Zach, Troy, and Brian.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs, especially regarding air conditioning issues, with several noting significant improvements in their vehicles.
Pricing
Customers appreciated the fair and reasonable pricing, often comparing it favorably to other shops and dealerships.
Communication
Several reviews mentioned effective communication throughout the repair process, with updates provided on the status of their vehicles.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding unresolved issues and poor follow-up, indicating inconsistency in service.
- KVKim ValleDec 22, 20255.0Zach and Troy are just fantastic! We have returned a second time after great service over the summer when I needed a new AC system. I didn't know what was wrong and Carlisle was able to diagnose that I needed coils and struts replaced. When I picked up my car, Zach said all seemed to be running well. I asked if the ride was smoother and he said "just drive it..." I did! And when I got to my next stop I had to call and tell him how absolutely impressed I was with the difference! I told him I felt like my car "drove so smoothly that I would slide off the rode". I love that they offer 5yr/60,000 mile warranties with all their work. They are our new go to mechanics. Thank you Troy and Zach
- KSKayla SmiddyNov 19, 20255.0I had taken my car to the Hyundai dealership and they told me that I needed a new wiring harness for $5,600. I took it here and they fixed my car. It wasnt the wiring harness. I had taken it 3 places before finding Carlisle Air Automotive. They fixed my ac. No ac in Texas is brutal. Now I have ac and it was $523. Not $5000+.
- SMSantos MosquedaNov 14, 20255.0Troy very helpful awesome atmosphere great work and on time thank you all
- CGCindy GraysonOct 24, 20255.0Excellent service! If you need any kind of car repairs done, I highly recommend Carlisle! Heart service, great communication and very fair pricing!
- NFNoel FernandezOct 20, 20255.0I have been to Carlise on two occaisions for separate issues. Since my truck is a 2002, none of the 15 Bexar County Ford dealers won't touch it other than for an oil change. Fortunately, we found a place that I can trust with my vehicle. The staff are knowledgeable and take time to explain their course of action. I'm pleased by their committment and attitude. Traits missing from the big dealers. Thank you Troy and Zac.
Frequently Asked Questions About Carlisle Air Automotive
What are the regular business hours of Carlisle Air Automotive?
Carlisle Air Automotive is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What services does Carlisle Air Automotive offer?
They provide auto repair, brake services, oil changes, auto air conditioning service, auto electrical service, and general car repair and maintenance.
Is it necessary to schedule an appointment at Carlisle Air Automotive?
Yes, appointments are required for services at Carlisle Air Automotive.
Does Carlisle Air Automotive have wheelchair accessible parking?
Yes, the shop offers wheelchair accessible parking for customers.
What payment methods are accepted at Carlisle Air Automotive?
They accept credit cards, debit cards, and mobile NFC payments; cash only is not required.
Are there restroom facilities available at Carlisle Air Automotive?
Yes, there is a restroom available for customers, though it is not wheelchair accessible.
Where is Carlisle Air Automotive located?
It is located at 1291 New Laredo Hwy, San Antonio, TX 78211, United States.
What nearby automotive service centers can customers visit near Carlisle Air Automotive?
Nearby automotive service centers include Martinez Auto Body & Automotive, European Autohaus, South San Collision Center, and Discount Auto Center.
What dining options are near Carlisle Air Automotive for customers waiting for their vehicles?
Customers can enjoy nearby dining at El Rodeo Mexican Grill #7, Jalpa Mexican Restaurant, El Taco Mexicano, Fiesta Mini Taquitos, Fat Boy Tacos, and Hamburguesas La Catrina.
Are there convenient nearby financial services for customers visiting Carlisle Air Automotive?
Yes, customers can access nearby Wells Fargo ATM and TitleMax Appraisals at AMCO Insurance for financial services.