Customer Service
Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Shawn, Meah, and Phil going above and beyond.
Wash Quality
While some customers reported excellent wash results, others experienced issues with incomplete cleaning and equipment malfunctions, leading to dissatisfaction.
Membership Issues
Several reviews highlighted problems with membership management, including billing issues and lack of follow-up on customer concerns.
Facility Cleanliness
Most customers noted that the facilities were clean and well-maintained, although there were complaints about the availability of towels and vacuum functionality.
Operational Hours
Customers expressed frustration over the car wash's early closing times, impacting their ability to use the service.