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Benson's Auto Group

3.6
(890 reviews)

Business Details

7000 Northwest Loop 410, San Antonio, TX
78238, United States
(210) 684-6610
https://www.bensonsautogroup.com/

About

Car DealerTruck DealerUsed Car DealerUsed Truck DealerCar Finance and Loan CompanyCar Leasing ServiceCar Battery StoreTire Shop

Location

Benson's Auto Group
7000 Northwest Loop 410, San Antonio, TX
78238, United States

Hours

Reviews

3.6
890 reviews
5 stars
448
4 stars
98
3 stars
70
2 stars
60
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while many reported unprofessional behavior and poor communication.

Sales Practices

Numerous complaints about deceptive sales tactics, hidden fees, and pressure to upsell unnecessary services.

Wait Times

Customers frequently experienced long wait times for both sales assistance and service appointments.

Vehicle Condition

Several customers reported receiving vehicles in poor condition or with undisclosed issues.

Marketing Tactics

Criticism of misleading advertising practices, particularly regarding scratch-off promotions that led to disappointment.
  • AF
    Ariceli reyes Fernandez
    3 days ago
    1.0
    They scammed my mom when she was buying a car, they let her drive off with a vehicle when she purchased it in late December. She was told she wouldn’t have to make a car payment for the first month so when she tried calling them to start making payments they said she had to come to the dealership and figure paper work out. Turns out that they said they couldn’t verify income and she had to give the car back unless she put another person on the loan. She wasn’t able to do that. They had her stranded left walking home. I only learned about this the day after. They offered no curtesy ride no uber no nothing. The customer service here disgust me please don’t buy a car from here .
  • GF
    Gabriel Filio
    Jan 26, 2026
    5.0
    I had a great experience buying my vehicle thanks to Xinia. From the beginning, she was very professional, patient, and honest. She listened to what I needed and helped me find the perfect car without any pressure. The process was smooth, fast, and stress-free
  • PB
    Paul Bernal
    Jan 26, 2026
    5.0
    Great place to shop for a vehicle. Xinia was very professional, honest and new exactly what I was looking for.
  • AG
    Antonio Garcia
    Jan 24, 2026
    5.0
    Xinia was the woman who helped guide and direct me through the entire process, very sweet and kind woman. Kept her word and made sure to do everything she could for me and SHE DID! If you're in need for a vehicle please go see Xinia Villalobo, she will definitely get you taken care of and get a great deal for you also!
  • RH
    Rose Hernandez
    Jan 17, 2026
    5.0
    Sandra the sales person was so helpful she did everything so well I just loved her patience and everything she did to get my son in the vehicle he wanted we were so pleased with her getting everything done for us even found him insurance that was not to expensive. Everyone there the employees very friendly as well TY so much Sandra

Frequently Asked Questions About Benson's Auto Group

What are the operating hours of Benson's Auto Group?

Benson's Auto Group is open Monday through Saturday from 8:30 AM to 9:00 PM and is closed on Sundays.

Where is Benson's Auto Group located?

Benson's Auto Group is located at 7000 Northwest Loop 410, Suite 4111, San Antonio, TX 78238, USA.

Brand Certified Facts from Benson's Auto Group

Benson's Auto Group partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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