Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Antonio #5196 in San Antonio, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Antonio, TX or call us at (830) 438-2610.
Jay D received numerous commendations for his exceptional customer service, being described as helpful, knowledgeable, and friendly.
Staff Performance
While many customers praised the staff for their helpfulness, there were a few negative experiences regarding slow service and unhelpful employees.
Store Environment
The store is noted for being clean and well-organized, contributing to a positive shopping experience.
Product Availability
Customers frequently mentioned that the store has a good inventory and is able to quickly obtain parts when not in stock.
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Gene Gibbons
Jan 15, 2026
1.0
Worst customer service ever. I was told my prepaid parts were ready for pickup. When I showed I showed up to get it was missing a belt. SThe workers just went around in circles and blamed each other. Lack of service was beyond reasonable. Even if you don't like your job at least pretend to give some customer service. Lost customer for lifetime, they don't really seem to care though.
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Jason Fouts
Jan 9, 2026
5.0
Jay D was great and helpful.
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Esther Martinez
Jan 8, 2026
5.0
Jay D. was very helpful.
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Clifford Jager
Jan 3, 2026
5.0
Jay Dgood man
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Steven Solis
Jan 1, 2026
5.0
Ask for Jay D. He helped me out with a battery replacement. Great attitude, and when more customers came in he addressed them, got someone else to help them and still made my wife and I a priority. Awesome service.