AutoZone Auto Parts

4.4
695 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Antonio #585 in San Antonio, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Antonio, TX or call us at (210) 650-5902.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15102 Nacogdoches Rd, San Antonio, TX
78247, United States

Hours

Reviews

4.4
695 reviews
5 stars
468
4 stars
128
3 stars
50
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific employees like Anisa, Andy, and Gina receiving praise for their helpfulness and expertise.

Knowledgeable Staff

Customers frequently mention the staff's extensive knowledge about products and vehicle issues, contributing to a positive shopping experience.

Product Availability

Many reviews indicate that the store is well-stocked with a wide range of auto parts and tools, meeting customer needs effectively.

Mixed Experiences

While most feedback is positive, some customers reported poor service or unhelpful staff, indicating inconsistency in service quality.

Installation Services

Several customers appreciated the free installation services provided for items like batteries and windshield wipers, enhancing their overall experience.
  • MG
    madison garrett
    5 days ago
    5.0
    i like anisa shes cool
  • BR
    Benita Ruiz
    Nov 4, 2025
    5.0
    Thank you Andy so very much for your help
  • EH
    Evelyn Harrison
    Oct 31, 2025
    5.0
    Anisha gave me excellent customer service and assistance just now in replacing my key battery. She is a great asset to Auto Zone......Evelyn Harrison
  • MH
    Myrick Hill
    Oct 9, 2025
    5.0
    Just left the store and Alicia was super helpful she helped me find the exact product i was looking for. I been going to autozone for years and she was the only one to notice my name appears twice which would divide the credits. I know its something small but she could have just cashed me out and went back to work. But she took extra time to help resolve an issue that I didnt complain about. I have over 25 years of high level customer service if I was a rich man I would give her an offer an take her to work for me. Autozone you better hope I dont get rich soon. When employees go the extra mile for customers it gives edge over the competition
  • TP
    Thomas Pinkert
    Oct 1, 2025
    5.0
    Anisa Wilson is an Absolute Customer Service SUPERSTAR! I have been to many auto parts stores over the years, but I have never received the level of exceptional, five-star service that I did from Anisa Wilson. I came into the store completely stumped with a tricky issue on my vehicle, feeling frustrated and expecting the usual runaround. Instead, I had the absolute pleasure of being helped by Anisa, and she completely turned my day around. From the moment she greeted me, Anisa was incredibly attentive, patient, and professional. She didn't just point me to an aisle; she took the time to actively listen to my problem, asking smart, clarifying questions to make sure she understood exactly what was going on. Her product knowledge is simply phenomenal. She wasn't just scanning barcodes; she was providing genuine expertise, explaining the differences between parts, and offering practical advice that I wouldn't have even thought to ask for. What truly set Anisa apart was her unwavering commitment to helping me find the right solution. She went the extra mile, double-checking specifications and ensuring I had every last component I needed to get the job done right the first time. It's rare to find an employee who is not only incredibly skilled but also genuinely cares about the customer's success. She was friendly, positive, and made a stressful situation feel completely manageable. Because of Anisa's amazing customer service, this AutoZone has earned a loyal customer for life. She is a tremendous asset to the company, and her dedication to helping people deserves the highest recognition. If you need auto parts and want help from someone who is knowledgeable, patient, and truly exceptional at her job, go see Anisa Wilson. Thank you, Anisa, for your outstanding help!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in San Antonio, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

What types of automotive brands does AutoZone Auto Parts carry?

They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.