AutoZone Auto Parts

4.3
669 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Antonio #1399 in San Antonio, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Antonio, TX or call us at (210) 696-8161.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5615 Babcock, San Antonio, TX
78240, United States

Hours

Reviews

4.3
669 reviews
5 stars
451
4 stars
107
3 stars
48
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and willingness to go above and beyond.

Product Availability

Several reviews mentioned that the store was well-stocked with automotive parts and products, although some customers experienced issues finding specific items.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor management, indicating inconsistency in service quality.

Pricing Concerns

Some customers felt that prices were higher compared to online options, but others appreciated the value of the service provided.
  • EE
    edgar escamilla
    6 days ago
    5.0
    Excellent customer service. I was acknowledged right away when I entered the store, and the staff was friendly and helpful throughout my visit. It’s refreshing to walk into an auto parts store where employees actually pay attention to customers. Great experience overall.
  • LL
    Leesa Lo
    Dec 22, 2025
    5.0
    Allthe lights on my car turned off, and my car would not start so I took it to AutoZone. When arriving at AutoZone I was greated by an employee by the name of Julian who offered to go and check my battery in my car after checking my battery, he went in and put it on the machine and came out and told me that it was a bad battery. I purchased a new battery and he went outside and put it back on my car. He did a great job. As I am leaving the parking lot of AutoZone, Danny, another employee came up from behind and saw that my reverse lights weren’t working so I purchased reverse lights and put those on my car. I just want to thank the employees of AutoZone for all of their help and going above and beyond thank you.
  • JV
    James Vera
    Dec 22, 2025
    3.0
    Very pricey versus online autoparts.
  • MS
    Maria Servin
    Nov 30, 2025
    5.0
    Their customer service skills are off the roof. Jacob greeted me as soon as I stepped into their store. Ask how could he be of service. He then engaged with me and brought the item needed. Jacob was also excellent in installing the item. After wards checked to see if my vehicle was able to turn on and run. He then invited me back for any future needs. I am so looking forward to go back.
  • TP
    T. K. Pan
    Nov 29, 2025
    5.0
    My 2013 Honda Civic Emission System light was first time on this morning while i was driving. I looked it up in the manual and was told to tied up the gas cap. I did and the light was off. I stopped by Auto Zone on Babcock, Fernando came out and use the tool tested my car and assure me as long as the light is not back on, the car is OK. He also advised me what should I do if the light comes back on. It's a big help to me who know so litter about fixing car. Thanks a lot.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in San Antonio?

AutoZone Auto Parts in San Antonio is open Monday to Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same day delivery services.