AutoZone Auto Parts

4.3
663 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Antonio #1399 in San Antonio, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Antonio, TX or call us at (210) 696-8161.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5615 Babcock, San Antonio, TX
78240, United States

Hours

Reviews

4.3
663 reviews
5 stars
447
4 stars
107
3 stars
46
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Fernando, Amber, and Daniel for their exceptional service.

Product Availability

Several reviews noted that the store was well-stocked with automotive parts and products, although some customers experienced issues with specific parts being unavailable.

Management Issues

There were multiple complaints regarding poor management and customer service experiences, particularly with a manager named Alex, who was described as rude and condescending.

Battery Services

Customers frequently highlighted the efficient and helpful battery replacement services, with many expressing gratitude for the quick installations and assistance.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported, particularly regarding staff knowledge and service quality, indicating inconsistency in customer experiences.
  • HC
    Holly Copeland
    4 days ago
    5.0
    Fernando’s customer service, patience , understanding, knowledge, and everything that comes along with a perfect human being he did today thank you so much!
  • MS
    Muhammad Sami
    4 days ago
    5.0
    Thanks to Rich for assisting with my vehicle’s check engine light.
  • RC
    Rodrigo Novoa Carmona
    Nov 15, 2025
    5.0
    Exelente servicio y atencion de la señorita Jesse Pérez, muy amable y me entrego un servicio y asesoría completa de los productos que necesitaba...se necesita mad personas como ella
  • TS
    Taraya Stevens
    Nov 2, 2025
    5.0
    Idk her name but the young lady that work there and help my son was such a sweetheart I appreciate her help..
  • BB
    BT
    Oct 13, 2025
    5.0
    Fernando was extremely helpful with an exchange I needed and even helped me look for a part I needed and verified online on his computer that it was the right one. He was very nice and knowledgeable about his products and inventory. Thank you, Fernando!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in San Antonio?

AutoZone Auto Parts in San Antonio is open Monday to Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same day delivery services.