Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Antonio #1380 in San Antonio, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Antonio, TX or call us at (210) 436-0863.
Many customers praised the staff, particularly Mary Ann and Amr, for their exceptional and friendly service, going above and beyond to assist with various issues.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to provide accurate information and solutions for their automotive needs.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences with specific employees, highlighting inconsistencies in service quality.
Efficiency
Several reviews mentioned quick service and the ability of staff to resolve issues promptly, contributing to a positive shopping experience.
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chantay harris
1 day ago
5.0
Maryann was great. She knows her product and what she’s talking about. She got me in and out with no problem. She’s also very friendly. Best customer service I ever received from AutoZone.
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Julie Jimenez
5 days ago
5.0
I love the service I got from Mary Ann she was phenomenal great experience!!
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Belen Castaneda
6 days ago
5.0
I can’t believe a grey shirt management is on his phone walking back and forth as there is a line. His name is Ortiz. Also you see Mary work on two computers helping customers back and forth while the store manager is also just walking around. I give to this lady for holding it up. I even just offered her a job.
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Michael Martinez
Jan 3, 2026
5.0
Went in to have a battery tested. Mary Ann checked the battery, got me a new one under warranty. She asked me come back to test the alternator and starter. Test on both alternator and starter were bad. She is very appreciative of Veterans as she was thanking customers, who were Veterans, for their service. She has a great personality and is very helpful and knowledgeable. Thank You Mary Ann!
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Xavier Vidal
Dec 10, 2025
1.0
The worst customer service I ever experienced at an autozone shop by a woman named Mary Ann. Store was empty and she seemed too busy to take two minutes to help me find a part. Terrible experience