AutoZone Auto Parts

4.4
331 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Antonio #3065 in San Antonio, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Antonio, TX or call us at (210) 438-1931.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3539 Culebra Rd, San Antonio, TX
78228, United States

Hours

Reviews

4.4
331 reviews
5 stars
221
4 stars
53
3 stars
32
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Gerardo, Tyler, and Amr.

Mixed Experiences

While some reviews highlighted excellent service, others reported poor experiences, particularly with certain managers and staff members who were unhelpful or rude.

Product Availability

Customers appreciated the variety of products available, although some expressed frustration when specific items were out of stock or when they had to visit multiple locations.

Quick Service

Several reviews noted the efficiency of service, with customers being able to get in and out quickly, although there were also mentions of long wait times in some instances.

Store Environment

The store was generally described as welcoming, but there were complaints about staff being distracted or unmotivated at times.
  • DD
    D DeLaCruz
    Nov 16, 2025
    1.0
    Willfredo could use some customer service training. Not good service at this store. I won't go back. I walk up to the counter, say hello, he just looks at me, does whatever then says go over there with her, points at the other employee. Didn't talk to me, explain anything, didn't say goodbye, thank you. Hopefully he's not in charge but regardless, learn how to talk to people. Especially in that field of work. Bad service!
  • DG
    Desiree Gonzalez
    Oct 8, 2025
    5.0
    Great customer service I needed a battery for my truck key! Gerardo helped me change it out and was very kind about it. Made my morning! 🙂
  • BB
    Brenda
    Sep 29, 2025
    5.0
    Manager was very helpful and respectful I recommended this AutoZone on Culebra and 36
  • SR
    Sergio Ramos
    Aug 28, 2025
    5.0
    Recently went to auto zone to get some parts to replace my brakes and the staff was super helpful, especially Tyler Owens! He helped me get the 2 rotors deal and he even helped me carry them to the car. Nothing but informative staff and great customer service!
  • TT
    The Teasley's
    Aug 26, 2025
    5.0
    Customer service top 10. I came in with a dead battery. They were able to help me and get back on the road and to work on time

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts at 3539 Culebra Rd, San Antonio?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.