Advance Auto Parts

4.5
299 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1521 Austin Hwy in San Antonio offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1521 Austin Hwy, San Antonio, TX
78218, United States

Hours

Reviews

4.5
299 reviews
5 stars
211
4 stars
49
3 stars
23
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and knowledgeable service, with many specific mentions of individual employees going above and beyond.

Efficiency

Many reviews highlighted the quick service and efficiency in handling customer needs, particularly with battery installations and parts availability.

Product Knowledge

Staff demonstrated strong knowledge of products and provided helpful recommendations, contributing to positive customer experiences.

Mixed Experiences

While most feedback was positive, some customers reported poor service or unhelpful staff, indicating inconsistency in customer interactions.

Community Focus

Several reviews noted the staff's willingness to assist and care for customers, especially in challenging situations, reflecting a strong community-oriented approach.
  • TJ
    Tamara Jordan
    Oct 31, 2025
    5.0
    The GM, Thomas was very knowledgeable, helpful, and friendly. He caught a mistake the dealership should have caught that has left me stranded several times this week. I'm grateful that he took the time to test my battery and resolve the actual source of the problem. The minute I left my car was performing differently. As a realtor, my vehicle is crucial. I can't thank him enough for what he did for me today. I highly recommend this Advance Auto. Thomas showed me that customer service does STILL exist. Thank you for being so genuine!
  • VV
    Vivian
    Oct 26, 2025
    5.0
    Staff at this location, especially the manager is a godsend. Very helpful and knowledgeable with my purchases, returns and exchanges.
  • MD
    Matthew DeLaRosa
    Oct 26, 2025
    5.0
    Exceptional service, fast and reliable!! Very thankful for Mr.Danny, he was able to help put us a brand new battery with warranty. The service was great and very friendly will be recommending to family and friends if they have battery issues or need installation.
  • RL
    Raymond Longinos
    Oct 12, 2025
    5.0
    Jorge provided exceptional customer service from start to finish. He went out of his way to ensure we had the correct battery terminal for my truck, even opening the product to confirm the fit and assisting with the installation in the parking lot. He treated my son, who has special needs, with genuine kindness and respect, which meant a lot for me. Employees like Jorge exemplify what great service looks like and are the reason I continue to go back Advance Auto Parts over other stores. Thank you Jorge and AAP Team!
  • SM
    Sarah Martinez
    Sep 8, 2025
    5.0
    Nice older man working help me out alot ! Got my part and was in and out !

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*