Advance Auto Parts

4.3
388 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 8603 Culebra Rd in San Antonio offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8603 Culebra Rd, San Antonio, TX
78251, United States

Hours

Reviews

4.3
388 reviews
5 stars
230
4 stars
92
3 stars
36
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Veronica, Leo, and Sky providing exceptional service.

Store Experience

The store is generally described as clean and well-organized, although there were occasional reports of poor service from specific employees.

Product Availability

Customers appreciated the wide selection of auto parts available, often finding exactly what they needed.

Negative Experiences

Some customers reported negative interactions with specific staff members, citing rudeness and unprofessional behavior, which impacted their overall experience.

Pricing Concerns

A few reviews mentioned that prices were perceived as high compared to competitors, although many customers still found value in the service provided.
  • LL
    Lupe
    3 days ago
    5.0
    Veronica was so helpful
  • JS
    Joseph Raymond Sr
    Nov 14, 2025
    5.0
    I had planned on visiting a competitor parts store, but missed the entrance. Good thing I did because I had an amazing shopping experience with Jarrett at the 8603 Culebra Rd store! Jarrett is definitely a people person and he was extremely positive and helpful. This store is a little far off from where I live but I'll be more than happy to travel a bit farther to get my parts from Advance Auto Parts with such an awesome employee like Jarrett! WTG and thank you Jarrett! (keep up the great work!)
  • TC
    Tommy Curtis
    Nov 9, 2025
    3.0
    I got the right part as requested but when asked to test the old one first, the staff had not been fully trained on how to use the equipment and had been employed with the company for several years. More than enough time to familiarize yourself the equipment.
  • 00
    015cn
    Oct 8, 2025
    5.0
    Mr. Leo was the employee that helped me. I went in for a car issue because one of the maintenance lights were on, and I didn’t know how to reset it. This was because I had a lane departure problem fixed before I came here. I was worried there something else wrong, but this was not the case, Mr. Leo not only showed me how to reset my maintenance light, he was really cool about it as well. He treated me very nice as a customer and I had such an amazing experience over here. I’m sure there are more complicated questions that they get but mine was pretty simple regardless so he helped me and it was amazing! Thank you Leo!
  • SD
    Sylvia DeHoyos
    Oct 7, 2025
    5.0
    I love advance..I always experience great customer service!! This time Jarrett help not only me but my daughter who had gone in earlier and Jarrett was able to provide me with information and helped with my purchase for daughters car. Thank you Jarrett for exceptional customer service and friendliness!! Advance has long time customer and I ALWAYS refer people here..especially for order online for discounts and able to pick up in 30 minutes!! Just love this service!! Thanks again!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*