Advance Auto Parts

4.2
304 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8402 Bandera Rd in San Antonio offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8402 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.2
304 reviews
5 stars
192
4 stars
57
3 stars
18
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Inventory Issues

Several reviews highlighted problems with incorrect or missing parts, leading to customer frustration and inconvenience.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service at certain locations.

Quick Service

Customers appreciated the quick turnaround for online orders and in-store assistance, although some reported delays.

Knowledgeable Staff

Numerous reviews mentioned the staff's knowledge and ability to help customers find the right parts and solutions.
  • DM
    Dawn Morningstar
    Jan 4, 2026
    5.0
    Just wanted to say the two young men who helped me tonight were so sweet. I called ahead to see if they had a steering wheel cover. ( I previously bought one at Walmart,which I thought was not the right size, and could not get it on myself, so I returned it)The one young man I spoke to on the phone put the cover aside without me even asking. When I arrived he had it ready...when I asked if they could help me install it, the younger of the two had a little experience with installing them, which was not easy, but he got it on beautifully. What, sweet, young men and great customer service...Sorry I did not get they're names but it was on 1-3-2026. I hope they're manager see's this and gives them recognition for their jobs well done.
  • GG
    Guel
    Dec 15, 2025
    1.0
    Life long time customer here unfortunately advance auto parts has several part inventory issues that has caused significant time, effort, & loss of income. One strut was delivered with three top defective mounting studs. I walk back with the Defective struts. The employee happily gave me a refund. I have a refund would take till Monday to process. early Monday morning I ordered the part online. I received the notification, barely an hour later that the order was ready. Therefore, I walked to the location only to find That the wrong part was in the box. Manager Eddy was Bewildered And confirmed that the part numbers between the box and the part do not match. Because of that, I now have to walk back Empty handy. I have my barbecue pit posted next to the truck ready to barbecue and fix the truck. now I'm just barbecue.
  • JL
    J Ledesma
    Dec 11, 2025
    5.0
    I was able to get in and out really quickly and was satisfied with the quality of the blinker bulb I purchased.
  • SW
    Stephanie Wessler
    Dec 8, 2025
    5.0
    I came to this Advance Auto Parts to replace a faulty battery. Edward, the general manager, who helped me was friendly and knowledgeable. He went above and beyond to get to the root of why the battery hadn’t been charging properly, made the necessary adjustments so I wouldn’t have the same problem in the future and quickly replaced the battery for me. He made the whole experience pleasant and gave fantastic customer service. I can’t recommend him or his store enough.
  • CH
    Carien Hardwick
    Nov 5, 2025
    5.0
    11/10 great customer service, Lorenzo is the best

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*