Advance Auto Parts

4.0
202 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11533 West Ave in San Antonio offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11533 West Ave, San Antonio, TX
78213, United States

Hours

Reviews

4.0
202 reviews
5 stars
122
4 stars
31
3 stars
15
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their helpfulness and knowledge, while others are criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that some staff members are knowledgeable and provide good advice, while others lack basic knowledge about products and services.

Store Experience

Customers reported a range of experiences, from quick service and helpful staff to long waits and unprofessional behavior.

Product Availability

Many customers found the store had the parts they needed, but there were instances of items being out of stock or not ready for pickup.

Pricing

Prices are generally viewed as reasonable, but some customers felt certain items were overpriced.
  • DU
    D Underbrink
    Oct 24, 2025
    5.0
    Roy and matt were a great help in making sure i was both knowledgable and taken care of. These guys know what they are talking about and were both patient and helpful which was just what i needed.
  • MR
    Marnette Randolph
    Jun 14, 2025
    5.0
    Stephanie was great!! I’ve been to this location before, the staff would not help me, not even with a diagnostic. Stephanie was more than helpful, she showed me exactly what I need to do, so I can take care of it myself in the future! Stephanie is very professional and knowledgeable, if she can’t give you an answer, she will find the answer!!! If you ever need anything from an auto parts store, go ask for Stephanie the manager, she will get the job done!!
  • BD
    Betty Davis
    May 24, 2019
    3.0
    Same ole auto parts
  • JV
    Joel Valencia
    Nov 13, 2018
    5.0
    Honest and great customers service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*