Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11533 West Ave in San Antonio offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
206 reviews
5 stars
124
4 stars
31
3 stars
15
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Knowledgeable Staff
Several customers highlighted the expertise and helpfulness of specific employees, particularly in providing advice and assistance with car-related issues.
Store Management
There are complaints about management and staff attitudes, with some customers feeling rushed or dismissed, leading to a negative shopping experience.
Product Availability
Customers generally found the store had the parts they needed, although there were instances of items being out of stock or not ready for pickup.
Pricing
Prices were noted as reasonable by some customers, while others felt certain items were overpriced.
- RRRobert2 days ago5.0Not good with names but I bought a battery and she installed it for me I let her know that I have a medical condition and limited walking I had a salty attitude which I normally don't but with all the meds and serious surgery I've got on Wednesday Audie Murphy VA is always asking me the same questions but it's not about me. Just want to leave a positive review and apologize for my bs attitude.
- LFLori FloreDec 4, 20251.0The people here are so rude the bald short guy is no help needs to be trained better customer service here sucks
- IMisaac munozNov 30, 20251.0There honestly should be a longer policy for break pads that have a receipt and unopened box. Employees accused me of opening the box and taking out parts. Was just trying to be honest and there was no help on a Sunday afternoon with no customers.
- SAStephanie AlmandNov 26, 20255.0Cindi at Advanced auto is absolutely amazing! From the moment I walked in, she greeted me with a friendly attitude and a willingness to help. She didn’t just point me in the right direction—she took the time to listen to what was going on with my vehicle, asked the right questions, and made sure I got exactly what I needed. Her knowledge and patience really stood out. She explained everything in a way that was easy to understand and never made me feel rushed or pressured. It’s rare to find someone who is both professional and genuinely kind, but Cindi is exactly that. If you’re going to AutoZone, ask for Cindi. She goes above and beyond, and you can tell she truly cares about her customers. She’s the reason I’ll keep coming back to this location!
- DUD UnderbrinkOct 24, 20255.0Roy and matt were a great help in making sure i was both knowledgable and taken care of. These guys know what they are talking about and were both patient and helpful which was just what i needed.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts offer at the 11533 West Ave location?
Advance Auto Parts offers automotive aftermarket products, free battery testing and installation with purchase, free engine code scanning, starter and alternator testing, battery and oil recycling, wiper blade installation, and loaner tools.
Can Advance Auto Parts install my new car battery?
Yes, the store provides free battery installation with purchase. They also test and recycle batteries for free regardless of purchase.
Does the store recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and batteries free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts at 11533 West Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
What payment methods does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at the 11533 West Ave Advance Auto Parts?
Yes, curbside pickup service is available at this location.
How can nearby mobile phone stores like T-Mobile and Total Wireless help customers visiting Advance Auto Parts?
Customers visiting Advance Auto Parts can conveniently visit nearby T-Mobile and Total Wireless stores to address mobile phone needs such as plans or repairs during their auto parts shopping trip.
What dining options are available near Advance Auto Parts at 11533 West Ave?
Nearby dining options include El Rinconcito C V & Tacos for Venezuelan and American food, Little Caesars Pizza for quick pizza, CKS Pastry House bakery, and The Cookie Lady bakery for desserts.
Are there any automotive repair services close to Advance Auto Parts on West Ave?
Yes, nearby automotive services include Express Lube, Full Service Master Car Care, Goose Full Service, and 4x4 Source Off Road, providing oil changes, repairs, and restoration.