Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the San Antonio area, turn to Safelite AutoGlass . Those in central San Antonio or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 12914 Silicon Dr, Safelite AutoGlass San Antonio repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
597 reviews
5 stars
405
4 stars
35
3 stars
21
2 stars
12
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting quick and effective service.
Communication
Several reviews noted excellent communication from technicians regarding appointment updates and service progress.
Customer Service
While many customers reported positive experiences, there were significant complaints about rude staff and poor customer service, particularly regarding appointment management and follow-up.
Scheduling Issues
Multiple customers experienced problems with appointment scheduling, including cancellations and lack of availability for necessary parts.
Mixed Experiences
Overall, while many customers had great experiences, there were notable instances of dissatisfaction, particularly with service consistency and handling of repairs.
- MNMatthew Nowotny3 days ago1.0Store damaged my teuck while replacing the window. The manager stephe made it a terrible warranty experience. Was told by another technician that the individual who installed my glass was known for damaging vehicles. The quality manager assisted me when the store manager stephen wouldn't. I habe emails and recorded calls.
- DSDeb S3 days ago5.0Second time I've used Safelite and was very satisfied. They were on time, very professional, and the service was done fast and efficient.
- JSJanis Shanklin6 days ago1.0The phone system refuses to put you through to a human being, so that you can have your questions answered. I have you used Safelite in the past and they earned 5 stars..... now I would give them 0 stars for poor customer service!
- TVThomas VielmaJan 6, 20265.0Great experience. Very professional and courteous. Got me in and out. Highly recommend this business
- TMTonya MosesJan 6, 20265.0What a delightful surprise, I cannot imagine a better experience. In years past, my husband always insisted on returning to the dealership for all service. This time, my window had a significant crack, and it impaired my ability to drive. Safelife could fix it the next day, and the dealership, well, in 1 week. I expected Safelite to be good; however, it is perfect. I was concerned with all of the electronic sensors built into the windshield. However, no problems at all. Thank you, Safelite!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in San Antonio provide?
Safelite AutoGlass offers windshield repair and replacement, back/rear glass replacement, side glass replacement, power window repair, and power window regulator repair in San Antonio.
Where is Safelite AutoGlass located in San Antonio?
Safelite AutoGlass is located at 12914 Silicon Dr, San Antonio, TX 78249, USA.
What are the business hours of Safelite AutoGlass in San Antonio?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass require appointments for their services?
Yes, appointments are required for their services, which can be booked online.
What payment options does Safelite AutoGlass accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Safelite AutoGlass provide mobile or on-site service?
Yes, Safelite AutoGlass offers contact-free, mobile service to repair or replace your auto glass at your location.
Are windshield repairs at Safelite AutoGlass in San Antonio covered by warranty?
Yes, windshield repairs come with a national warranty to ensure safety and reliability.
What nearby automotive-related businesses are close to Safelite AutoGlass in San Antonio?
Nearby, you'll find Pro Motors San Antonio, a used car dealer, Discount Tire for tire services, and multiple other Safelite AutoGlass locations for auto glass needs.
What nearby dining options can customers visit near Safelite AutoGlass?
Close to Safelite AutoGlass, you can find Matamoros Restaurante Y Cantina and Tommy's Restaurant, both offering Tex-Mex and Mexican cuisine, as well as sandwich shops like Jimmy John's and Schlotzsky's.
Are there convenient financial services near Safelite AutoGlass in San Antonio?
Yes, the San Antonio Federal Credit Union is nearby, providing banking and financial services which might be useful before or after your visit.