Chad Miller Auto Care

Reviews

• CR

  Christopher Ruff

  Mar 20, 2026
  1.0
  I brought my truck in to get some work done and after two weeks I finally got it back. The first day I pick it up and drive it around, the check engine light comes on with a P0234 code which means turbocharger overboost condition. So I look into it myself and find that it could mean some vacuum lines are leaking. Sure enough when I pop the hood and look at the engine, there's 2 vacuum lines negligently disconnected. So I connect them, clear the codes and the truck is running great. I wasn't pleased but I just let it go. But then, last night as I'm renting my truck to someone on Turo he says the AC isn't working. I hadn't used it since getting the truck back so I didn't notice it not working. Long story short, I find that the connection to the AC compressor is also negligently unplugged. I make it right and sincerely apologize to the Turo guest. As it was disappointing to get the truck back in this condition as well as questioning the presence of any other issues at this point, this is not the main reason for my 1 star review. What was most disappointing is the way Chad handled it. I went to talk to him about it believing he would want to make it right and be quick to offer some token of apology or concession, even as small as a free oil change. He did not. Instead, in front of a coworker and another client he argued about it, refused to take ownership of the faults, and said "let me get on my soapbox" before I had heard enough and walked out. Very disappointing and unexpected. Obviously I will not be bringing any of my vehicles back here and do not recommend his shop to anyone.
• GS

  Greer Schantz

  Mar 18, 2026
  5.0
  Love Chad and his team. Although my car was being stubborn they never stopped trying to figure out what was wrong with it. Even had it for days diagnosing it when I decided it was time to just take my loss and trade it in for a new car. Thank you again to the team that I will always choose to go back to for any maintenance needed on my new car.
• MW

  Michael Ward

  Mar 7, 2026
  5.0
  I have been a customer of this marvelous establishment for many years, and have never been disappointed. Their honesty, dependability, and friendliness are salient, and I know I am in good hands.
• SF

  Sara Freund

  Mar 6, 2026
  5.0
  Amazing staff! Amazing decor! Amazing service! Hopefully, I will never have to come back(lol) but if I do, I will 100% come here. I’d recommend this place to anyone in a heartbeat. Thank you!
• ES

  E. S.

  Feb 27, 2026
  5.0
  My love letter to Chad Miller Auto Care is way overdue. He helped keep my VW, that had well over 200k miles, running through the entirely of grad school, which included several months of commuting to and from Uvalde five days a week. He and his team have always been up front and honest with their repair timelines and cost estimates. They often fit me in last minute to their schedule when things inevitably went wrong on short notice. Now that I have my “new” 20-year old truck they’ve helped with a couple aesthetic repairs and when it threw a tantrum in the middle of Fredericksburg Rd., they took my panicked call and had me bring it right in on a Friday afternoon. They checked it out and explained what the likely cause was and how to avoid repeating it in the future. Everyone who works there is super pleasant and helpful. I have nothing but great things to say about Chad and his crew. I recommend them to everyone.

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