Business Details
About
Auto Repair Shop
Ric Henry's Auto Service provides auto repair, auto maintenance, diagnostic services, and tune-ups in San Angelo, TX.
Location
Hours
Reviews
4.4
254 reviews
5 stars
200
4 stars
18
3 stars
4
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the staff's willingness to assist and communicate effectively.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and maintenance, noting thorough diagnostics and effective solutions.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high prices and unexpected charges, suggesting a need for clearer communication regarding costs.
Appointment Management
Several reviews mentioned issues with appointment scheduling and wait times, indicating that the shop may struggle with managing customer expectations.
- RARoberta Anderson4 days ago5.0Ric Henry's was everything and more of what I expected. I needed to have my brakes done and they were able to do it that very day for me at a very reasonable price. I love your radio commercials.
- KPKenneth PerretDec 12, 20255.0They always do such a great job here! Very helpful.
- MAMike AdamsonDec 10, 20255.0Mike was great to work with on a claim for our mutual customer. He was very friendly and professional throughout the process. Thanks for getting our customer back on the road. Great customer service!!
- YCYolanda CabralNov 30, 20255.0I was very happy with the service I received. The job was well done and great communication.
- PVPatsy VirdenOct 30, 20255.0I have been taking my BMW vehicles to Ric Henry's Auto Service for over ten years, and my experience has been awesome. Ric and his staff are honest and professional. Kudos to Ric Henry's Auto Service!
Frequently Asked Questions About Ric Henry's Auto Service
When should I do maintenance?
Manufacturers outline auto maintenance requirements such as oil changes and tire rotation. They also recommend inspection schedules or parts replacement when the odometer reaches 30,000 miles, 60,000 miles, and 90,000 miles, for example. Again, refer to the owner's manual for your vehicle's maintenance schedule.
When do I need an alignment?
You should get a wheel alignment: when your vehicle pulls to one side, uneven or rapid tire wear, your steering wheel is crooked when driving straight, squealing tires, shaking or vibrating steering wheel, and your steering wheel feels loose or unresponsive.
When should I get my tires rotated?
You should rotate your tires every 5,000 to 8,000 miles.
Does it matter how expensive my tires are?
The most important thing when deciding which tires to get is the type of tire you want. And the ways you’ll be using your vehicle. Passenger tires will suit most sedans for everyday use, while it’s recommended that most luxury vehicles have high-performance tires.
When should my car get an oil change?
It depends on the type of oil you are using. Whether conventional or synthetic. Most conventional oil brands last anywhere from 3,000 to 5,000 between changes. Most synthetic brands get anywhere from 7,500 to 15,000 miles. Please be sure to change the oil at least 4 times a year.
How do I know what type of oil my car needs?
Unless you’re a high-performance vehicle., i.e. BMW, Porsche, Corvette, or any type of Sports car; Synthetic Oil is not required. Conventional oil will perform just fine for most makes and models on the road.
How often should I change my brakes?
Most brake pads should be replaced every 25,000 to 60,000 miles for most cars with typical usage.
How bad can I let my brakes get before they become dangerous?
It is dangerous to drive with worn brake pads. Signs your brakes need to be replaced are a squeaking noise that later turns into a grinding noise. This is the sound of your brake pads getting worn down by the wheel of your car. Eventually, they can become so worn down, that the brake pads can slip off the vehicle.
Where are my rotors? Do they always have to be replaced with my brakes?
Brake Rotors are the large metal discs that are connected to the wheels of your vehicle. They are usually the metal you can see when staring into a standard vehicle wheel from the outside. They typically last longer than your Brake Pads. The standard car Rotor can last between 50,000 and 70,000 miles.
Is maintaining a foreign car more difficult than maintaining an American-made car?
Maintenance on ANY vehicle is equally as important. Whether foreign or domestic: Always follow your manufacturers’ recommendations. With foreign cars, you just need to ensure the mechanic is certified to work on foreign cars like Ric Henry is.
When should I perform regular maintenance on my vehicle?
Follow your vehicle manufacturer's schedule in the owner's manual, including inspections and parts replacement at milestones like 30,000, 60,000, and 90,000 miles.
How do I know if my vehicle needs a wheel alignment?
Get a wheel alignment if your vehicle pulls to one side, has uneven tire wear, a crooked steering wheel when driving straight, squealing tires, or a loose steering wheel.
How often should I rotate my tires?
Rotate your tires every 5,000 to 8,000 miles to ensure even wear and prolong their life.
What type of oil does my car need and how often should I change it?
For most cars, conventional oil is sufficient except for high-performance vehicles like BMW or Porsche. Change conventional oil every 3,000 to 5,000 miles and synthetic oil every 7,500 to 15,000 miles, at least four times a year.
How often should I replace my brake pads?
Brake pads typically need replacement every 25,000 to 60,000 miles, depending on usage.
What are the signs that my brakes are dangerously worn?
Squeaking noises that turn into grinding sounds indicate your brake pads are worn and need immediate replacement to avoid safety risks.
Do brake rotors always need replacing when changing brake pads?
Brake rotors usually last between 50,000 and 70,000 miles and don't always need replacement when changing brake pads unless they are worn or damaged.
Is maintaining a foreign car more difficult than an American-made car?
Maintenance is equally important for all vehicles. Just ensure your mechanic, like Ric Henry, is certified to work on foreign models.
What nearby places can I visit before or after my service at Ric Henry's Auto Service?
You can visit nearby martial arts clubs such as Ultimate Martial Arts or Ferocity Nhb for some active fun, or check out Plaza Del Rey for event planning services.
Are there other automotive-related services near Ric Henry's Auto Service?
Yes, nearby you will find Intoxalock providing automotive repair and industrial equipment services, Mobile Maintenance for automotive repairs, and Angelo Auto Glass for auto glass services.
How can nearby transportation services help me when visiting Ric Henry's Auto Service?
Angelo Transportation Systems nearby offers freight and cargo services as well as self-storage, which might be useful if you need logistics support while your vehicle is serviced.