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Ric Henry's Auto Service

4.4
(261 reviews)

Business Details

204 W Washington Dr, San Angelo, TX
76903, United States
(325) 653-3583
https://www.richenryautoservice.com/

About

Auto Repair Shop
Ric Henry's Auto Service provides auto repair, auto maintenance, diagnostic services, and tune-ups in San Angelo, TX.

Location

Ric Henry's Auto Service
204 W Washington Dr, San Angelo, TX
76903, United States

Hours

Reviews

4.4
261 reviews
5 stars
206
4 stars
18
3 stars
4
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting the helpfulness of the staff.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and maintenance performed on their vehicles.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging and high diagnostic fees.

Appointment Management

Several reviews mentioned issues with appointment scheduling and communication regarding wait times.
  • GF
    Grant Wilde Farms
    Feb 12, 2026
    5.0
    For sure will call with next vehicle trouble we have.
  • TJ
    Tom Johnston
    Feb 11, 2026
    5.0
    I made an appointment to have service on my GMC, the problem was found and the repair made and the truck ready that day. Great service by professional personnel
  • CS
    Crystal Sifuentes
    Feb 9, 2026
    1.0
    I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly explained all the diagnostics I had already performed myself — including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code. Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in. When I asked about deeper diagnostic work — the kind I believed the diagnostic fee was supposed to cover — I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair. I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 — far from the $15,000 engine replacement Ric Henry Auto claimed was necessary. Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.
  • PP
    Prickles & Pearls
    Feb 4, 2026
    1.0
    first of all, they don’t even have an enclosed parking space for vehicles waiting to get repaired, picked up, etc. it’s jsut all parked out in the open in the middle of questionable San Angelo. paid 6 grand at one mechanic and couldn’t get it fixed there but a friend recommend Ric Henry so I said fine, I’ll try them. Ric Henry’s charged me 6 grand and gives me an invoice of nonsense, things fixed that don’t even relate to my car problem?? They won’t listen to you, or care what you say. They’ll “fix” things that don’t need to be fixed and ignore the actual issue, but charge you a couple thousand for it.
  • RH
    Robert Harris
    Jan 23, 2026
    5.0
    Well the parts we needed took a little bit longer than expected but it was the holiday season, however the repairs were done great and the vehicle runs great !

Frequently Asked Questions About Ric Henry's Auto Service

When should I do maintenance?

Manufacturers outline auto maintenance requirements such as oil changes and tire rotation. They also recommend inspection schedules or parts replacement when the odometer reaches 30,000 miles, 60,000 miles, and 90,000 miles, for example. Again, refer to the owner's manual for your vehicle's maintenance schedule.

When do I need an alignment?

You should get a wheel alignment: when your vehicle pulls to one side, uneven or rapid tire wear, your steering wheel is crooked when driving straight, squealing tires, shaking or vibrating steering wheel, and your steering wheel feels loose or unresponsive.

Brand Certified Facts from Ric Henry's Auto Service

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Certified March 01, 2026Yext Knowledge Graph
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