Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Reservation Issues
Numerous customers experienced problems with reservations, including unavailability of vehicles despite prior bookings.
Billing Concerns
Several reviews mention confusion and dissatisfaction with billing practices, including unexpected charges and poor communication regarding costs.
Vehicle Quality
While some customers appreciated the cleanliness and condition of the vehicles, others reported issues with vehicle maintenance and cleanliness.
Overall Experience
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others vow never to return due to negative interactions.