Part of the country's largest express car wash network, Take 5 Car Wash in Saginaw offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!
While many customers praised the friendly and helpful staff, there were numerous complaints about poor customer service, including unresponsive corporate support and rude interactions.
Car Wash Quality
Several reviews indicated dissatisfaction with the thoroughness of the car wash, with reports of cars remaining dirty after service and issues with equipment not functioning properly.
Operational Issues
Customers frequently noted that the car wash was often closed or out of service, leading to frustration, especially for those with memberships.
Staff Performance
Some employees received high praise for their service, while others were criticized for their attitude and lack of attention to customer needs.
BM
B Moore
6 days ago
5.0
Have been using this car wash for years. Brushes could be a little better on the back ends of vehicles but no vehicles are the same. Overall, the facility is always clean, staff is always friendly, an I really appreciate the free cleaning supplies.
RR
Rejuicy
Feb 25, 2026
2.0
I have been waiting 3 months for a call after my car was scratched up I cancelled my membership. At first this place was my fave but not with how the supervisor dismissed me and anyone yet to call me to fix my car!!
PW
Pamela Wengert
Feb 25, 2026
5.0
Very kind associates helping me decide what I needed/wanted. I will definitely come here again and recommend them to friends. Thanks for a nice wash!!!
MB
Mike B
Feb 16, 2026
2.0
For those of you with a monthly membership this location has been out of service for almost three weeks. I asked for a refund and Corp customer service refused and told me to find another location to use. I canceled my membership and will do just that! Up until then they have been great.
Thanks tired calling twice now and hung up after 30 min hold. Can't even get customer service on the line.
JW
Jordan Wright
Feb 4, 2026
1.0
If I could give them zero stars, I would. This doesn't go against the staff on-site at this location, but take 5 as a business. We were gifted a six month unlimited package. They informed me that a balance was due even though it was paid in full, receipt in hand. I called corporate 14 times, emailed them 12, and even called this location 7 times..NO RESPONSE. We had the gift giver report them as fraud to the credit card company for investigation. We will never be customers of take 5 ever again.
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