Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor customer care, particularly regarding unresolved complaints.
Car Wash Quality
Several reviews indicated dissatisfaction with the quality of the car wash, noting issues such as incomplete cleaning, excessive soap use, and malfunctioning equipment.
Consistency Issues
Customers expressed concerns about inconsistent service quality and equipment reliability, with reports of frequent breakdowns and varying performance from staff.
Value for Money
Some customers appreciated the membership value and pricing, while others felt that the service did not justify the cost, especially with recurring issues.