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AutoZone State Hwy 78 in Sachse, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sachse, TX or call us at (972) 495-8456.
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.
Knowledgeable Staff
Several reviews highlighted the staff's expertise in diagnosing problems and providing accurate recommendations for parts and services.
Mixed Experiences
While many customers had positive interactions, some reported poor service or unhelpful staff, indicating inconsistency in customer experiences.
Efficiency
Customers appreciated the quick service, particularly in battery testing and replacements, with many noting fast turnaround times.
Product Availability
Some customers expressed frustration with stock issues, where parts listed as available were not found in-store.
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Kevin Nguyen
Nov 8, 2025
5.0
I came in a few days ago to see about borrowing a 3 jaw tool to pull my seized transmission motor mount. Daniel spent a lot of time showing me a few loaner tools and options they had in stock to purchase and to loan. I ended up borrowing the 7 ton tool which took 5-10 minutes to pull the mount.
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Andy Tran
Oct 15, 2025
5.0
Good service
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Duc
Sep 28, 2025
5.0
Had an engine light came on while driving. Freaked out in my mind and stopped by the autozone at this location. Met Nathan who came out and help with the diagnosis… blah.. blah long story short this man is freaking awesome helpful and a positive attitude. He explained all the stuff and made logical recommendations. Thanks Nathan
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JJ Humphreys
Sep 26, 2025
1.0
I bought oil and a filter here and tried to return both a week later i came back with the receipt and i asked to get the refund on my new debit card bc my old one i used to buy the stuff didnt exist anymore and the guy would not let me. His customer service was 👎👎
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Tru3xSkills68
Sep 22, 2025
5.0
I been to autozone may times, but I with the service I have received from Caton, was amazing, very professional, very knowledgeable, even for something he doesn’t know he looked it up and help me understand it, for example had a check engine light, and it was some code we didn’t know so he looked it up and found out what it was, and he recommended me some shops in the area too which helped a lot, so I really appreciate Caton for his help.