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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

3.9
(311 reviews)

Business Details

2300 Rowlett Rd, Rowlett, TX
75088, United States
(972) 475-2625
https://www.enterprise.com/en/car-rental/locations/us/tx/rowlett-0926.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rowlett, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rowlett location today.

Location

Enterprise Rent-A-Car
2300 Rowlett Rd, Rowlett, TX
75088, United States

Hours

Reviews

3.9
311 reviews
5 stars
196
4 stars
28
3 stars
14
2 stars
13
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly at the Rowlett location, highlighting their professionalism and attentiveness.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and condition, including unpleasant odors and maintenance problems.

Reservation Issues

Numerous customers reported problems with reservations being canceled or not honored, leading to frustration and inconvenience.

Efficiency

While some locations provided quick and efficient service, others were criticized for slow processes and long wait times.

Mixed Experiences

Overall, experiences varied significantly by location, with some locations receiving high praise while others were described as having poor service.
  • AU
    A Google User
    4 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • CJ
    Cj Blackshear Jr
    Feb 11, 2026
    5.0
    Wonderful experience! I would definitely recommend this location.
  • AC
    Andres Contreras
    Feb 10, 2026
    1.0
    Staff was great and helpful in this location. The problem is the corporate office with road side assistance! They are horrible and not helpful at all. I was in need of a tire change but enterprise had to approve the tire. Enterprise could take up to 2 hours to approve or decline this request! Want me to wait in a lobby for 2 hours its insane. Tried to contact for assistance to rapid the process and I was told a 68 dollar fee would be added at the end of the rental for the assistance transfer! Im upset and frustrated ive also requested an suv upgrade and haven't heard from them for over 2 weeks! I cant wait for this nightmare to be over and I will never deal with enterprise again! (UPDATE) No spare tire so its unfortunate they will supply with a car but no tools for an emergency!
  • ML
    MERC LLC
    Feb 2, 2026
    5.0
    Peter and Chris made me and my wife feel like we were normal people. One on one business. Zero hidden fees. Super succinct details about the process. We took the car and enjoyed every inch of it for two days! Thanks guys for helping us out! We truly needed this TRIP.
  • EE
    enrique enrique
    Jan 21, 2026
    5.0
    An excellent experience! This was the first time I've rented a vehicle for a long trip, and I would definitely recommend them. The service at the Rowlett office was impeccable. The young man who handed me the van was incredibly friendly, and the Layton office, with its contactless return system on Sundays, was excellent. I was worried about potential fraudulent charges since I wasn't present during the return, but there were no problems whatsoever. I received my deposit refund in less than 24 hours. I highly recommend them.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Rowlett, TX?

Enterprise Rent-A-Car in Rowlett offers a wide range of vehicles including cars, vans, luxury cars, and trucks for rental.

What are the operating hours for Enterprise Rent-A-Car in Rowlett?

The Rowlett location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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