Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Rowlett today.
Location
Hours
Reviews
4.8
1,252 reviews
5 stars
1,157
4 stars
32
3 stars11
2 stars9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Akram, Jeremy, and Haley for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with how fast their vehicles were serviced.
Honesty
Several customers appreciated the transparent communication regarding services needed, with many feeling they received honest assessments without unnecessary upselling.
Professionalism
The staff was frequently described as knowledgeable and professional, providing clear explanations and guidance throughout the service process.
Value for Money
Customers reported reasonable pricing and appreciated discounts and promotions, contributing to a perception of good value for the services provided.
- JMJesus Mendoza3 days ago5.0Took my car for a check up since my breaks were squeaking a bit, sales advisor akram did am amazing job explaining everything that was wrong. At the end of the day I went to pick up my car and the general manager Steven Garcia was really professional upon arriving… outstanding teamwork keep it up guys
- KBKiera Bester4 days ago5.0Love the customer service and had a great time talking to Marcus Russell and hanging out with the team while they repaired my brakes! Awesome service experience, thank you!
- ARAdam RicoNov 17, 20251.0Whent to exchange my battery after less than a year of use( warranty valid) I have to then buy a new battery(202 bucks so 400 total) while they charge my failed battery for two days. How is this even a warranty. Its at the customers expense. I will never be back went to oreillys where they offer a real warranty and paid 89 for new battery. I want my damn money back at this point zero customer service here!
- JOJohn onuohaNov 8, 20255.0This place is amazing top tier i recommend y'all to come here Akram is the guy you would want to talk to
- SBshaneice brownNov 1, 20255.0Cayman has been very helpful on this most recent visit by providing me with a full breakdown of recommend services, being transparent, and helping me determine the best course of action. Thank you again Cayman! :)
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus offer at the Rowlett location?
Brakes Plus in Rowlett offers wheel alignment, brakes, oil change, battery replacement, state inspections, and various other auto repair and maintenance services.
What are the operating hours of Brakes Plus in Rowlett?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays such as New Year's Day and Christmas.
Where is Brakes Plus located in Rowlett?
The Brakes Plus location is at 4902 Rowlett Rd, Rowlett, TX 75088, United States.
How can I make a reservation at Brakes Plus in Rowlett?
You can make a reservation by visiting their online booking page at https://www.brakesplus.com/stores/rowlett/tx/0303/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0303.
What payment methods are accepted at Brakes Plus in Rowlett?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa payments.
What is the contact phone number for Brakes Plus in Rowlett?
You can contact Brakes Plus in Rowlett at +1 972-412-7075.
Is there a nearby public transit option to get to Brakes Plus in Rowlett?
Yes, the DART train station is located nearby, which can help customers reach Brakes Plus conveniently using public transportation.
Are there places to eat near Brakes Plus in Rowlett if I want to grab food before or after my visit?
Yes, there are several nearby dining options including Calzone's Italian Kitchen, MrJims.Pizza Rowlett, Smoothie Place Cafe, and Minced Meal Prep for healthy meals and snacks.
What local services are close to Brakes Plus for other needs?
Nearby you can find Plumbing Repair Rowlett for plumbing, Rowlett Computer and Phone Services for IT support, and United States Postal Service for mailing needs, making it convenient to combine errands with your visit to Brakes Plus.
Does Brakes Plus in Rowlett provide specialized brake services?
Yes, Brakes Plus offers a range of brake services including brake pad replacement, brake fluid change, brake inspection, and overall brake repair to ensure your vehicle's safety.