Pit Pros Of Round Rock

Reviews

• GG

  George G

  Feb 10, 2026
  1.0
  I’ve been bringing my vehicles for years here for oil changes. They have always been honest and reliable. The cost of the oil change is as much as the dealership now. Also, after leaving there, my heads up display, seats, mph reset to km and other settings had to be reset. Not sure why they would need to scan my car to change the oil. Also, I went to get a tire checked yesterday and all my tires have been overinflated by 8 or so pounds. So whoever performed my service needs to not be working with cars. So disappointed. The manager or older gentleman is so nice and I’ve seen him there for years, but I won’t be taking this vehicle back there again.
• JG

  jennifer garcia

  Jan 23, 2026
  1.0
  Right from the beginning I could feel the Hispanic guy wasn't going to provide good customer service based on his unfriendly demeanor. Didn't greet my husband. He asked for our insurance card, then said "I'll take it from here". Once he started the car he could not miss that the check engine light was on. He completed the diagnostics, then motioned for us to go inside. He then said "you failed because your check engine light is on, it will be $11.50, here is why it's on(pointing to the paper) and you have 15 days to return". He basically charged me for nothing. He could have told me once he saw the light on that I wouldn't pass. Instead he went ahead to charge me the $11.50. My biggest issue is his lack of customer service, and communication skills. I know these are two hard qualities to teach, but anyone dealing with the public should have the common sense that being friendly and cordial goes a long way if you want customers to return. I will fix my coil and waste the $11.50 he charged me because I will take my business elsewhere for a state inspection that has better customer service. By the way, last year this place passed my car for the inspection and the check engine light was on. Makes me wonder how legit they are.
• CL

  Caly Lott

  Jan 13, 2026
  5.0
  Always quick and easy.
• CG

  CARLOS GARCIA

  Dec 1, 2025
  1.0
  So I showed up in the last hour. I understood it was the last hour after working on my car to get it inspected to try to get to work. They were not doing anything sitting around and rejected to simple expression. I will never go back to these guy.
• JL

  Jason Land

  Dec 1, 2025
  5.0
  Went in at 11:30 am and was back on the road by 11:55 am. Oil change and inspection. Great price, quick service, and friendly staff

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