Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional behavior from staff.
Efficiency
Several customers praised the quick service for oil changes and inspections, often mentioning minimal wait times.
Cleanliness and Care
There are complaints about carelessness, such as leaving oil in vehicles and not maintaining cleanliness, which negatively impacted customer experiences.
Loyalty and Trust
Long-term customers express disappointment over recent service declines, indicating a loss of trust in the business.
Pricing
Many reviews mention competitive pricing as a positive aspect, with customers appreciating the affordability of services.
PP
Pheonix
Nov 5, 2025
2.0
Not very friendly! A greeting and or smile goes a long way.! Good luck! I gave it 2 stars because the pricing was great, but I will not return.
MS
Michael Sotelo
Aug 22, 2025
1.0
These guys have 0 respect for your vehicle. I just got my car detailed the day before, and came in for an oil change today for a weekend trip. They stepped into my car and left oil all over the carpet, the headrest, the shifter and steering wheel. No consideration whatsoever. I had to ask for towels to clean up all the oil, and they didn't want to give me a paper floor mat. Oil is cheap, but I had to check their work after because they were very sloppy. I personally will never come to this shop again. Went to Valvoline on 45 and i35, completely better professionalism, quicker service and much more personable.
SL
Sayuri Basulto Álvarez
Feb 22, 2025
5.0
Excelente servicio, rapidez y eficiencia.
PD
Peter Daniel
Jan 17, 2020
5.0
Failed inspection because of windows too dark. Got it fixed at Ford dealer and truck passed.
CC
Chris Conn
Dec 2, 2016
5.0
Fast, friendly, and honest. These guys shoot straight and don't try to blow smoke. We've been servicing our cars at Pit Pros for nearly 20 years and don't plan on stopping any time soon.
Frequently Asked Questions About Pit Pros Of Round Rock
How do I know what kind of oil I should use in my vehicle?
The oil cap under your hood will have the oil type you should use printed on it.
Is my state inspection information automatically sent to the state?
The state inspection information is sent to the state as soon as the inspection is completed.
Do I need an appointment to come to Pit Pros Of Round Rock?
We don't have appointments, and everything is done on a first-come, first-serve basis. Stop by anytime.
How long will a state inspection take?
A state inspection with no major problems with take around 10 minutes.
Do you provide inspections and service on any vehicle?
We provide inspections and service for all makes and models of vehicles.
What types of automotive services does Pit Pros Of Round Rock offer?
Pit Pros Of Round Rock provides state inspections, oil changes, radiator flushes, fuel injection services, power steering services, transmission services, and more for all vehicle makes and models.
Do I need to make an appointment before visiting Pit Pros Of Round Rock?
No appointment is necessary. Pit Pros Of Round Rock operates on a first-come, first-serve basis and welcomes walk-ins.
What are the business hours of Pit Pros Of Round Rock?
They are open Monday through Friday from 8:00 AM to 5:30 PM, and Saturday from 8:00 AM to 4:00 PM. The shop is closed on Sundays.
How long does a typical state inspection take at Pit Pros Of Round Rock?
A state inspection without major problems usually takes around 10 minutes to complete.
Which payment options are accepted at Pit Pros Of Round Rock?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What brand of oil does Pit Pros Of Round Rock use for oil changes?
Pit Pros Of Round Rock uses Mobil 1 brand oil for their oil change services.
Is Pit Pros Of Round Rock affiliated with any automotive organizations?
Yes, they are associated with National Oil and Lube News (NOLN).
Where is Pit Pros Of Round Rock located and what is the contact number?
Pit Pros Of Round Rock is located at 601 S Mays St., Round Rock, TX 78664. The main phone number is +1 512-299-9052.
What nearby businesses could I visit while waiting for my car service at Pit Pros Of Round Rock?
Nearby businesses include Halina European Day Spa, Viva Day Spa and Med Spa, and The Big Clean Laundromat, where you can relax or take care of other errands.
Are there any interesting landmarks or parks near Pit Pros Of Round Rock for a quick visit after your automotive service?
Yes, Buck Egger Park and the Round Rock Bat Bridge are nearby landmarks to visit for some outdoor enjoyment after your service.
Is there a gas station close to Pit Pros Of Round Rock for refueling your vehicle?
Yes, nearby gas stations include Shell, Wag A Bag, and Prime Market at Mays St & Logan St, which offer convenient options for refueling.