Jiffy Lube

4.5
495 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROUND ROCK. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available
  • RestroomAvailable

Location

Jiffy Lube
2301 S. Interstate 35, Round Rock, TX
78664, United States

Hours

Reviews

4.5
495 reviews
5 stars
407
4 stars
24
3 stars
12
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the friendly and professional service, others reported rude and unprofessional behavior from staff.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers noting they were in and out in under 15 minutes.

Professionalism

Many customers appreciated the professionalism and knowledge of the staff, although some expressed concerns about upselling and unclear communication.

Value for Money

While some customers found the prices fair, others felt they were overcharged or experienced upselling tactics.
  • RA
    Robert Allen
    Jan 6, 2026
    5.0
    The employees were helpful and they all worked as a team on all the cars they worked on. I'll be back for my oil change. Good job Jiffy Lube.
  • CT
    chris tijeras
    Dec 22, 2025
    1.0
    If I Can give this store 0 star I’m extremely disappointed with my repeated experiences at Jiffy Lube. I’ve tried to give this location multiple chances, but each time I was left feeling disrespected, dismissed, and uncomfortable. On more than one occasion, I was refused service without a clear or professional explanation, even though there was no valid reason given. What made the situation worse was the behavior of the staff. They were rude, impatient, and unprofessional, and during one interaction, an employee hung up the phone on me while I was trying to ask simple questions about service availability. The way I was spoken to felt discriminatory and racially motivated. The tone, comments, and overall treatment made me feel singled out and unwelcome. No customer should ever feel that way when seeking a basic service. Customer service matters, and unfortunately, this location showed zero accountability, zero respect, and zero professionalism. Instead of trying to help or explain, the staff chose to be dismissive and hostile. I left feeling upset and shocked at how poorly I was treated. I would strongly not recommend this Jiffy Lube location to anyone who expects basic courtesy, fairness, or respect. There are plenty of other businesses that value their customers — this one clearly does not.
  • MH
    Mina Hernandez
    Dec 20, 2025
    5.0
    They were very friendly and greeted with a smile and very prompt. As always great customer service yo the team working there.
  • SG
    Scott Georgen
    Dec 16, 2025
    5.0
    Donald and Jeremy were amazing. They directed me to the best product for my vehicle and than showed me some maintenance issues that could be easily completed on my own, no upsell just getting me the right product for my vehicle. Will 100% return and highly recommended.
  • DM
    D Mugica
    Dec 13, 2025
    5.0
    This place has great prices many things to do around it I grab a car wash next door after your service not only do they have good prices these young men do a great job keep up the good work guys

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service