Need a rental car in Round Rock, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Round Rock location today.
Many customers praised the staff for their helpfulness, friendliness, and professionalism, with specific mentions of individual employees like Molly, Yvette, and Koby.
Efficiency Issues
Several reviews highlighted long wait times and disorganization during the rental process, particularly during busy periods, leading to frustration among customers.
Vehicle Quality
Feedback varied on vehicle cleanliness and condition, with some customers reporting issues with the cars provided, while others noted that vehicles were well-maintained.
Reservation Problems
Multiple customers experienced issues with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.
RW
Ryan W
2 days ago
5.0
I was helped by Karriann at both pick-up, and drop-off, and she took very good care of us. We had a few issues during our trip over the holidays, with one resulting in the need for a new vehicle. The corporate (not local branch) Enterprise support failed to coordinate services and vehicle replacements, but the employees we dealt with at the branch offices (including this one) were fantastic. I'm certain that this location was understaffed during the holidays, which led to some delays, and long wait times for support, but kudos to the employees like Karriann for keeping their composure, and delivering real customer service.
DA
Daniel Asiam
Dec 29, 2025
5.0
Excellent customer service. I was disappointed by Hertz , I booked for the same day, few hours interval, but Enterprise was able to find me clean and new car. Enterprise Rent-A-car at 2121-A Mays St, Round Rock, TX 78664 highly recommended.
DC
David Cooper
Dec 26, 2025
5.0
Outstanding experience. John Campbell and the Enterprise team I met were all excellent. They even drove me to and from GP1 where I was having my car worked on. I recommend this Enterprise car rental very highly if you're in Austin.
SS
Samuel L Buhl Sr
Dec 19, 2025
5.0
Sarita demonstrated exceptional professionalism, courtesy, and thorough knowledge throughout the entire rental process. She consistently followed up with me from the initial reservation through the return of the vehicle. I sincerely appreciate her attentiveness and outstanding customer service. I would highly recommend Enterprise and will confidently return for future rental needs.
JL
James Lee
Dec 18, 2025
3.0
This is my go to place for all my rental cars. I finally got burned! I rented a car for 1 day on Friday between 8am-9am. When returning the vehicle back on Saturday morning they didnt open till 9:00 am. I got hit with an 18.00 charge extra. I thought it was within the 30 minutes or so. What should have happened was as they shouldn't have rented the car to me until 9: 00am. if I can't bring it back until 9: 00am on Saturday. I I consider myself a really good customer I'll probably rented 30 cars in the last few years from here.Kinda disappointed 😞
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Round Rock offer?
They offer a wide range of vehicles including cars, vans, luxury cars, and more to suit various rental needs.
What are the operating hours of Enterprise Rent-A-Car in Round Rock?
They are open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Where is Enterprise Rent-A-Car located in Round Rock, TX?
Their location is at 2121-A N Mays St, Round Rock, TX 78664.
How can I make a reservation for a rental car at Enterprise in Round Rock?
You can reserve your car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/tx/round-rock-6547.html or by calling +1 512-255-2287.
What payment options does Enterprise Rent-A-Car in Round Rock accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special discounts available at Enterprise Rent-A-Car in Round Rock?
Yes, they offer discounts for active military members.
What nearby attractions can I visit after renting a car from Enterprise in Round Rock?
You can visit the nearby Cinemark Movies 8 cinema for entertainment or the Round Rock Repertory Dance Center if you enjoy dance performances.
Are there any dining options near Enterprise Rent-A-Car in Round Rock?
Yes, nearby dining options include Little Mama's Authentic Filipino Cuisine, Mr Gatti's Pizza, and La Tapatia Mexican Restaurant.
Can I find automotive repair services near the Enterprise Rent-A-Car location?
Yes, nearby automotive repair options include Converters Unlimited, Round Rock Muffler & Automotive, and Caliber Collision.
What services does Enterprise Rent-A-Car offer for airport travelers?
They provide airport pick-up services to make travel convenient for customers.