Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Palm Valley in Round Rock, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Round Rock, TX or call us at (512) 244-3737.
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting employees like Ricky, Lawrence, and Elias for going above and beyond.
Product Availability
Customers frequently noted that the store had a good selection of parts and was able to provide the items they needed.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees, citing rudeness and lack of assistance.
Efficiency
Several reviews mentioned quick service, especially in battery replacements and other urgent needs, contributing to a generally positive perception of the store's efficiency.
Store Environment
Some customers expressed dissatisfaction with the store's atmosphere, mentioning issues with staff engagement and acknowledgment upon entering.
BV
B V
4 days ago
1.0
Ordered a brown ford hat from this location and they shipped me a completely different hat and wrote on the receipt the product number of the hat I ordered. Next time an item's out of stock just take the listing down
JS
Jorge Eduardo Rodriguez Serrano
Feb 22, 2026
1.0
Por medio de la presente, deseo expresar mi profunda inconformidad con el servicio recibido en la sucursal de Autozone el día de hoy, aproximadamente a las 8:00 PM.
Al ingresar a la tienda, el establecimiento parecía vacío. Tuve que anunciar mi presencia diciendo "Hello" en tres ocasiones antes de que algún empleado se presentara. Cuando finalmente apareció un trabajador, lo hizo con una actitud sumamente defensiva y hostil, preguntándome de mala gana: "What you need?".
Al solicitar una revisión de batería (battery check), el empleado me negó el servicio de forma tajante, argumentando: "It is almost close, we close in one hour and at night we cannot go out". Esta respuesta me resultó contradictoria y discriminatoria por las siguientes razones:
Falta de consistencia: Mientras se me negaba el servicio alegando que no podían salir de la tienda, pude observar a otro compañero entrando al local tras haber estado afuera con otro cliente. Mi vehículo estaba estacionado justo frente a la entrada.
Trato discriminatorio: La actitud del empleado fue despectiva. Sentí que fui juzgado y criminalizado por mi apariencia física (tengo media oreja) y por mi acento. A pesar de ir vestido de manera formal y presentarme con respeto, el trato recibido me hizo sentir víctima de racismo y xenofobia.
Negligencia en el servicio: Faltaba una hora para el cierre, tiempo suficiente para realizar una prueba que toma pocos minutos.
No es aceptable que una empresa con la trayectoria de Autozone permita que sus empleados traten a los clientes como si fueran una amenaza o una molestia. Este tipo de prejuicios no tienen lugar en el servicio al cliente.
Debido a esta experiencia, no recomiendo esta ubicación y espero que se tomen las medidas correctivas pertinentes con el personal de turno para evitar que otros clientes pasen por una humillación similar.
3C
313 Ethos Companies
Feb 14, 2026
5.0
Darrell was just outstanding through and through. We had a battery swap that needed to be done for a commercial vehicle and he handled it in about 5 mins!!!!
Darrell was professional, knowledgeable, and efficient in his work. Go here if you want to get stuff done.
DO NOT go to the other autozone store 2650 S A.W. Grimes Blvd, Round Rock, TX 78664 location.
VH
Vanocolate Hannah
Jan 31, 2026
5.0
Howard is amazing! I needed new Hood Lift Supports for my car. I had no idea what kind or how to find the instructions. He explained everything and I can't thank him enough cause I really needed to add Oil and Coolant to my car and it was impossible to do at the same time with my Hood Supports not working.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Round Rock, TX?
AutoZone Auto Parts in Round Rock, TX is open Monday to Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Round Rock?
You can find AutoZone Auto Parts at 400 W Palm Valley Blvd, Round Rock, TX 78664.
What types of products does AutoZone Auto Parts offer?
AutoZone offers a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services to customers.
Which auto parts brands are available at AutoZone in Round Rock?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Round Rock for customer service?
You can reach AutoZone customer service by phone at (512) 244-3737 or via email at customer.service@autozone.com.
Is there an AutoZone store near Roosters Ace Hardware in Round Rock?
Yes, AutoZone Auto Parts is located close to Roosters Ace Hardware, making it convenient to shop for auto parts and hardware supplies in one trip.
What nearby fitness facilities are close to AutoZone Round Rock?
Planet Fitness is nearby AutoZone in Round Rock, so you can conveniently stop by AutoZone before or after your workout session.
Are there dining options near AutoZone Auto Parts in Round Rock?
Yes, nearby dining options include La Concha Feliz Bakery, Taco Cabana, Ye Star Buffet, and China E Buffet, perfect for a meal before or after your visit.
Can I find other automotive-related services close to AutoZone in Round Rock?
Yes, besides AutoZone, there is Done Right Inspections LLC nearby for professional home inspections and plenty of hardware stores like Ace Hardware and Benjamin Moore for related supplies.
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