I am impressed by the exceptional service provided by Cristian and his team at this location. Cristian’s commitment to excellence is noteworthy, and the team's attention to detail ensures a seamless experience. I highly recommend this location for its outstanding service and dedication to customer satisfaction.
BB
Brooke Bernier
4 days ago
While I would have liked to have given this location a good rating, especially based upon the initial friendliness and professionalism of the staff, my experience unfortunately went downhill. After waiting at least 30+ minutes, and even being asked to move bay lanes—the manager on duty proceeded to take a vehicle that arrived behind me, one that had not waited nearly as long. At that point, it became clear that the order of service and customer wait times were not being managed consistently or respectfully.
I truly value good customer service and patience is never an issue for me, but being overlooked after such a long wait was disappointing. I hope this feedback helps improve the process for future customers.
Good job, very fast, was very concerned because I have had places like this take out my transmission fluid instead of motor oil lol but I expressed my concerns to the team and they reassured me all would be ok and later showed me the dipstick with the new fresh oil. Only reason for the loss of a star is because you guys are charging as much as the dealer. Sometimes more. Need better deals guys.
RW
Rebecca Williams
Mar 6, 2026
I had a great experience at Valvoline today. The team was quick, professional, and very friendly. What really stood out was how organized they were. Employees were already assisting customers before they even reached the service lane, which made the whole process faster and smoother.
They even offered me water while I waited, which was a really nice and personable touch. Everyone worked great as a team and made sure ALL customers were taken care of. Roberto and Cristian especially stood out because they made sure I was taken care of and that everything went smoothly.
Overall, excellent customer service and a very efficient visit. I would definitely recommend this location. This location deserves 10 stars for their customer service!!!
DO NOT USE! I should have left when they told me the wait was because they put the wrong oil in the car in front of me. But I didn’t. 2 weeks after my oil change, randomly my car started smoking and making strange noises. THEY OVERFILLED MY OIL. This not only resulted in the cost of another change, but damaged my vehicle! Now I am in the process of filing a claim for reimbursement. They have to approve the claim so who knows. DO NOT GO HERE.