Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Rockwall, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rockwall location today.
Location
Hours
Reviews
4.1
547 reviews
5 stars
356
4 stars
63
3 stars
34
2 stars
15
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and maintenance, with some customers receiving cars in poor condition.
Reservation Issues
There were multiple complaints about reservations not being honored, including cars not being ready or incorrect vehicles being provided.
Efficiency
While many customers appreciated the quick service, some noted long wait times and inefficiencies during busy periods.
Mixed Experiences
Feedback varied significantly, with some customers having outstanding experiences while others reported serious issues with service and management.
- CPCornelius Prins3 days ago5.0Good Service
- LHLewie HowellNov 3, 20255.0I had a rental reservation with a different company upon arriving they said they didn't have any thing showing I had a car reserved even though I could show them on my phone the confirmation and everything in the emails they refuse to help. I walked over to Enterprise and the young man in there said yes he will help me out because I was going from Texas to Florida for a funeral service for my uncle they got me on the road within half an hour that's what I call customer service good job and I will refer everyone to you guys.
- HHHaltemans HavenOct 25, 20255.0I will never rent a car from anywhere else outstanding customer service wonderful vehicles my car was so clean it was filled with gas and easy to drive all I had to do was drop it off the convenience was amazing 10,000 stars to this establishment if you need a car rental and an easy in and out process this is the place to go!
- JBJames BryanOct 14, 20255.0Counter lady seemed to be over it, but the other guys getting the cars were very nice
- HSHunter SF770Oct 3, 20254.04 stars because 2 out of the last 3 times they've had broken cars
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rockwall, TX?
Enterprise Rent-A-Car in Rockwall offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Rockwall?
The Rockwall location is open Monday to Friday from 7:30 AM to 6:00 PM, and on weekends from 9:00 AM to 1:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Rockwall?
You can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/tx/rockwall-0951.html or call them directly at +1 972-771-3603.
Does Enterprise Rent-A-Car in Rockwall offer any discounts?
Yes, Enterprise Rent-A-Car in Rockwall offers discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Rockwall?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Is there an option for airport pick-up at this Enterprise Rent-A-Car location?
Yes, Enterprise Rent-A-Car in Rockwall offers airport pick-up services for your convenience.
What nearby dining options are available around Enterprise Rent-A-Car in Rockwall?
Nearby restaurants include The Patriotic Prophet (Japanese and steakhouse), Smoothie King (juice bar), Pollo Regio (Mexican and chicken), Grandy's (chicken restaurant), Edohana Japanese Restaurant, Schlotzsky’s Rockwall (sandwich shop), and Buffet City (Asian cuisine).
Are there any medical or wellness centers near Enterprise Rent-A-Car in Rockwall?
Yes, nearby you can find Any Lab Test Now (diagnostic services), Advance Anti-Aging & Wellness Center, Shem Ray DR (chiropractor and acupuncture), Waller Family Gonstead Chiropractic, and Stretch Zone (physical therapy).
What nearby services could help if I have car trouble when renting from Enterprise Rent-A-Car?
Jackson Automotive Specialist, nearby, offers automotive repair and could assist if you experience car trouble during your rental.
How can nearby places help enhance my visit when renting a car at Enterprise Rent-A-Car in Rockwall?
You can combine your car rental with stops at nearby places such as Chase Bank for banking needs, Al's Formal Wear for clothing, or enjoy meals at local restaurants like The Patriotic Prophet or Schlotzsky’s Rockwall. These nearby services make your visit convenient and enjoyable.