Brakes Plus

4.7
1021 reviews
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Business Details

1902 S Goliad St, Rockwall, TX
75087, United States
(469) 769-5800
https://www.brakesplus.com

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Rockwall today.

Location

Brakes Plus
1902 S Goliad St, Rockwall, TX
75087, United States

Hours

Reviews

4.7
1,021 reviews
5 stars
919
4 stars
24
3 stars
2
2 stars
10
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Adam, Matt, and Brigette.

Service Quality

Overall, customers reported positive experiences with quick and efficient service, although there were some complaints about miscommunication and unexpected charges.

Honesty and Transparency

Several reviews highlighted the honesty of the staff regarding necessary repairs, with some customers expressing appreciation for not being upsold on unnecessary services.

Wait Times

There were multiple complaints about long wait times and poor communication regarding service delays, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding misleading pricing and unsatisfactory service, indicating inconsistency in performance.
  • MG
    Melinda Gonza
    2 days ago
    5.0
    Great experience at Brakes Plus in Rockwall.Brigette was straight forward and honest, friendly, and took time to explain what my car actually needed without any pressure. I felt I could trust their recommendations, and the service was efficient and fairly priced. I’ll definitely be back.
  • OF
    oli fanord
    2 days ago
    5.0
    Chris was very patient and informative. He took his time to explain everything and showed me everything, very transparent. I would always recommend this location. Chris was awesome.
  • WJ
    Waldo Jones
    2 days ago
    4.0
    It was our 1st time at Brakes Plus. Kyle was great, the young man who did the work was great & I got to meet him before the work, everything was explained & at a price that was acceptable.
  • NF
    Nicole Ferron
    2 days ago
    5.0
    I went to Brake Plus having tire pressure trouble and Kyle fixed my tires even though they don’t work on tires. I truly appreciate what he did. Best place to stop if you have car trouble.
  • WC
    Whitnie Chasteen
    Jan 2, 2026
    5.0
    Got to work today heard air from a tire and took my car to Brakes Plus to have my spare put on. They were quick and efficient. I usually take my car for just oil changes but so happy to know they can also help with changing out my flat to my spare.
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Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Rockwall offer?

Brakes Plus offers a wide range of auto services including wheel alignment, brakes, oil change, suspension repairs, batteries, state inspections, wiper blades, air conditioning services, and more.

What are the operating hours for Brakes Plus in Rockwall, TX?

Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter.