AutoZone Auto Parts

4.5
609 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Justin Road in Rockwall, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockwall, TX or call us at (972) 772-6002.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
651 Justin Rd, Rockwall, TX
75087, United States

Hours

Reviews

4.5
609 reviews
5 stars
446
4 stars
94
3 stars
38
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and going above and beyond to assist with their needs.

Efficiency

Several reviews highlighted the quick service and efficient problem-solving, particularly in battery replacements and installations.

Product Knowledge

Customers noted the staff's expertise in identifying the right parts and providing helpful advice for various automotive issues.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees or long wait times.

Community Engagement

Several reviews mentioned staff members who provided exceptional service during challenging situations, fostering a sense of loyalty among customers.
  • CH
    Cheryl Heatherington
    1 day ago
    5.0
    Buick Cascada owner with a dead battery under warranty. Very pleasent and courteous phone call led to a replacement performed by the staff while I waited. Less than 45 minutes total time at the store. Very nice people who did the store proud.
  • EA
    Eduardo Anguiano
    2 days ago
    5.0
    Conner M helped me and my coworker, her battery died and he went through the trouble to bring a tester and go back AND get us a new battery and even installed it for us 10 min away from the store. This is a prime example of wonderful customer service, we need more people like him Id be happy if this man was blessed with a raise!! And Tom (older gentleman) also offered to lend us tools. Truly a wonderful store thank you guys 🗣️💯.
  • RB
    Ryan Boyette
    Nov 13, 2025
    5.0
    Thank you to everyone on the team for helping me with a stubborn headlight! Everyone was so kind and saved me a ton of money since I didn’t have to take it to a shop. Leo was determined to help me out and he saved the day!!
  • RG
    Roxann Griffith
    Nov 10, 2025
    5.0
    The people at this AutoZone location are so kind, helpful and thorough, I can’t begin to thank Tom and the others enough for changing my battery and getting me back in the road in a timely manner. I’m extremely grateful and would highly recommend going to them if you have questions or need help. Thank you all sincerely from the bottom of my heart.
  • CO
    Clint Oden
    Oct 15, 2025
    5.0
    Very knowledgeable and customer focused.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Rockwall, TX?

AutoZone Auto Parts in Rockwall, TX is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What types of services does AutoZone Auto Parts offer regarding order pickup and delivery?

AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.