AutoZone Auto Parts

Reviews

• GW

  Gregory Witherwax

  Oct 13, 2025
  4.0
  Friendly and helpful staff
• JD

  John Davis

  Oct 7, 2025
  5.0
  During my recent visit to the AutoZone in Rockdale, I was thoroughly impressed by both the cleanliness of the store and the professionalism of the management. Joshua, one of the managers on duty, demonstrated an exceptional level of composure and customer service. While assisting another customer, who became impatient and demanded his immediate attention, Joshua respectfully explained that he would be happy to assist as soon as he finished putting an item away in the back. Despite the customer’s attitude, he remained calm, courteous, and handled the situation with professionalism that truly reflects leadership and respect for all customers. Once he returned, Joshua promptly assisted me, was knowledgeable about the products I needed, and ensured I left fully satisfied with my visit. The store itself was spotless and well-organized, which only added to the positive experience. It’s rare to see a manager balance professionalism, efficiency, and customer care under pressure as well as Joshua did. This store is a great example of what customer service should look like — a credit to AutoZone and to Joshua’s management
• DG

  Daniel Gonez

  Sep 26, 2025
  1.0
  Called Autozone a few days ago talked to Randy to order a O2 sensor and come to find out was never ordered. Called again with Matt this time asked a few questions to make sure it was the O2 sensor and he asked if I had any more questions then I said no and he hung up on me. Went actually into the store cause I’m a commercial customer who is moving over here and all I do buisness with is Autozone as I have many shops. I was gonna move my commercial account as well. I spoke to Madelynne and actually got the parts I needed. She actually did a full diagnose on my vehicle as well cause I had an electrical issue and my tire said it was low but I didn’t have a gauge on me. She was so kind to run a check engine light electrical and check my tires. She told me to talk to Matt or the commercial manager to move my account but I don’t think I’m interested to much anymore if I have to speak to the store manager and he acts like that. I would love to do buisness with her but overall may not be interested. Thank you!
• AB

  Amy Barney

  Sep 5, 2025
  5.0
  I came in needing some help with my DEF and this nice lady helped me. I think her name was Madelynne she had a grey shirt on. She also spoke to me about some fuel injectors and a dent puller. She not only helped me pull out my dent but put DEF in my truck. I wish Rockdale and our country had more nice people like her. That store was busy and she took the time to do all that. So far great store!! I am so glad yall opened up as I did not like Oreilys and I am even more happy with the costumer service at Autozone.
• CR

  Countryside Roleply

  Aug 24, 2025
  5.0
  So far so great when I went in I was looking for a simple bottle of fuel injection cleaning supplement Matt was able to assist me to explain each individual asset and what they offer for protection as well as the pros of each individual product. This guy right here had parts expert on his badge that is an understatement Because he needs to be a parts guru, there were some other people as well. They were able to chime in on it. I believe one of them was Randy and the other one was something that started with the C last name was Barry who knows either way these guys. Very knowledgeable and can assist even the dumbest people like myself that has no idea what is what will be back 100% Couldn’t have it any other way think the Lord and AUTOZONE came to Rockdale

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