Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Roanoke, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roanoke location today.
Location
Hours
Reviews
3.8
131 reviews
5 stars
84
4 stars
7
3 stars
2
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and responsiveness, particularly regarding billing issues and reservations.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and lack of communication about changes.
Vehicle Condition
Some customers noted issues with vehicle cleanliness and maintenance, including safety concerns with the cars provided.
Positive Experiences
Several reviews highlighted exceptional service from specific employees, particularly Javier and Nancy, who went above and beyond to assist customers.
- SRsuryakant rathiJan 2, 20265.0We rented a van from this place for Christmas weekend. Our experience was above expectations. Javier was courteous and helpful. Explained all the charges and also addressed our concern about existing damage(mostly cosmetic) on the vehicle. Return was also smooth. He checked the vehicle released the deposit and sent the receipt and we were on our way in 10 min. I would recommend the location.
- CCCody CoulterDec 17, 20255.0I like my enterprise. Everytime I rent from them, I’m in and out in 5 mins. If they don’t have what I want then they find it for me. Everyone is very professional as well
- DRDavid RiceNov 15, 20252.0Customer service experience was horrible. Could not be contacted by phone for 2 consecutive days. Maybe this was a 1 off, but it was not good
- WPWendy PreisslerOct 30, 20255.0Great customer service at the Roanoke location. Easy check in and check out process.
- JJJetOct 25, 20255.0Wonderful service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Roanoke, TX?
Enterprise Rent-A-Car in Roanoke offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car in Roanoke located?
It is located at 508 Byron Nelson Blvd, Roanoke, TX 76262.
What are the operating hours for Enterprise Rent-A-Car in Roanoke?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I pick up my rental car at the airport?
Yes, Enterprise Rent-A-Car in Roanoke offers airport pick-up services.
Does Enterprise Rent-A-Car in Roanoke offer any discounts?
Yes, they have discounts available for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Roanoke?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I reserve a rental car at Enterprise Rent-A-Car Roanoke?
You can reserve a rental car online at their website via https://www.enterprise.com/en/car-rental-locations/us/tx/roanoke-09ct.html
Are there any other Enterprise rental services nearby?
Yes, nearby you can find Enterprise Truck Rental, which offers truck rentals, and another Enterprise Rent-A-Car location.
What are some nearby places to visit around Enterprise Rent-A-Car Roanoke?
You can visit nearby attractions like the Italian Bistro for dining, or stop by the US Post Office for mailing services, both close to the rental location.
How can nearby transit or local services help during my car rental experience?
Nearby locations like the US Post Office and USPS Collection Point can assist with shipping needs, while local dining spots such as Italian Bistro offer convenient meal options before or after your rental experience.