Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Roanoke, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roanoke location today.
Location
Hours
Reviews
3.7
129 reviews
5 stars
81
4 stars
7
3 stars
2
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised staff for being friendly and helpful, others reported poor communication and unresponsiveness.
Reservation Issues
Frequent complaints about unavailability of reserved vehicles, leading to customer frustration.
Vehicle Condition
Concerns raised about the cleanliness and maintenance of rental vehicles, with some customers reporting issues with safety features.
Efficiency
Some customers experienced quick and efficient service, while others faced delays and disorganization.
Staff Performance
Positive feedback for specific staff members, particularly Javier and Nancy, who were noted for their exceptional service.
- DRDavid RiceNov 15, 20252.0Customer service experience was horrible. Could not be contacted by phone for 2 consecutive days. Maybe this was a 1 off, but it was not good
- WPWendy PreisslerOct 30, 20255.0Great customer service at the Roanoke location. Easy check in and check out process.
- JJJetOct 25, 20255.0Wonderful service.
- RSRenu SadiqOct 8, 20255.0We had such a great experience at this Enterprise location. Javier was super friendly, polite and made the whole process really easy. He greeted us with a smile, made sure we got the rental we requested and explained everything clearly before we left. Excellent service from start to finish. Thank you.
- JHJanet HardeeOct 4, 20255.0I frequently use Enterprise Rental, and Everytime I rent or return to the Roanoke location, Branch Manager Javier Ross assists with a friendly smile. His professionalism and willingness to help his customers is what encourages me to rent from this location. Javier puts customers first! Than you Javier for all you do!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Roanoke, TX?
Enterprise Rent-A-Car in Roanoke offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car in Roanoke located?
It is located at 508 Byron Nelson Blvd, Roanoke, TX 76262.
What are the operating hours for Enterprise Rent-A-Car in Roanoke?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I pick up my rental car at the airport?
Yes, Enterprise Rent-A-Car in Roanoke offers airport pick-up services.
Does Enterprise Rent-A-Car in Roanoke offer any discounts?
Yes, they have discounts available for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Roanoke?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I reserve a rental car at Enterprise Rent-A-Car Roanoke?
You can reserve a rental car online at their website via https://www.enterprise.com/en/car-rental-locations/us/tx/roanoke-09ct.html
Are there any other Enterprise rental services nearby?
Yes, nearby you can find Enterprise Truck Rental, which offers truck rentals, and another Enterprise Rent-A-Car location.
What are some nearby places to visit around Enterprise Rent-A-Car Roanoke?
You can visit nearby attractions like the Italian Bistro for dining, or stop by the US Post Office for mailing services, both close to the rental location.
How can nearby transit or local services help during my car rental experience?
Nearby locations like the US Post Office and USPS Collection Point can assist with shipping needs, while local dining spots such as Italian Bistro offer convenient meal options before or after your rental experience.