Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Roanoke today.
Location
Hours
Reviews
4.8
244 reviews
5 stars
227
4 stars
6
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the manager Frey and team members like Diego and Daniel for their professionalism and responsiveness.
Service Quality
Overall, customers reported satisfaction with the quality of work performed, including brake services, alignments, and inspections, with several noting thorough explanations of needed repairs.
Timeliness
While many reviews mentioned quick and efficient service, some customers expressed frustration with long wait times, particularly when appointments were not honored.
Honesty
Several customers appreciated the honest assessments provided by the staff, with some noting that they were not pressured into unnecessary upsells.
Communication
Customers frequently mentioned good communication from the staff, who kept them informed about the status of their vehicles and explained services clearly.
- KHKrista HItt2 days ago5.0I had a great experience at Brakes Plus. I had my brakes serviced; the team confirmed there were no issues and showed me what they checked on the car. Frey Caballero was great to work with - I left free of charge. I appreciate the service!
- HNHaleynicole Nation2 days ago5.0frey was very nice and helpful! i didn’t understand fully what was wrong with my car but he showed me and explained it to me vs just saying this needs to be replaced. definitely will be coming back here. They do a great job and accommodate to your needs and help you find the best price overall.
- TMTemeshia Moore5 days ago5.0I had a wonderful experience at Brakes Plus. Frey was so genuine and thorough. He explained what services I needed and offered other suggestions. I appreciate him and his team for the exceptional service they provided. I will definitely be back again to get my other vehicle brakes installed.
- RRRamesh Pabbathi RameshNov 13, 20251.0They break fluid and break pad replacements, charged everything but when I bring car for service it’s saying fluid not replaced since long time though did only 5minths back, assume without replacing fluid they charged and worst service for break pads also it’s giving issue with in 5minths won’t recommend service gere
- JHJoe HawleyNov 12, 20255.0I have been a loyal Brakes Plus customer for the last couple of year's, ever since they opened this location. Frey is an excellent, as is Matt and Gabriel. All 3 of their techs Jon, Joe and the little dude( I think Ermando) have worked on my Jeep Patriot and I can say they are very good at what they do. I definitely trust them and would recommend these guys to anybody. Their pricing is also very good and the shop is very clean. Thank you Roanoke Brakes Plus and keep up the Great Work!!!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Roanoke provide?
Brakes Plus offers a wide range of automotive services including wheel alignment, brakes, oil change, suspension shocks and struts, state inspections, battery replacement, wiper blades, air conditioning services, fluid exchange, tune ups, diagnostics, and more.
What are the operating hours for Brakes Plus in Roanoke?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
Are there any holidays when Brakes Plus Roanoke is closed?
Yes, Brakes Plus Roanoke is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Roanoke, TX?
Brakes Plus is located at 1665 N Hwy 377, Roanoke, TX 76262, United States.
What payment methods does Brakes Plus Roanoke accept?
They accept American Express, Cash, Discover, Financing options, MasterCard, and Visa.
How can I schedule a service appointment at Brakes Plus Roanoke?
You can make a reservation online at https://www.brakesplus.com/stores/Roanoke/tx/0333/ or call them directly at +1 682-363-0510.
What should I know about nearby points of interest when visiting Brakes Plus Roanoke?
Nearby, you can find Parks of Roanoke for outdoor activities, Jason's Deli and Panera Bread for dining options, and O'Reilly Auto Parts for additional automotive supplies.
Are there emergency medical facilities near Brakes Plus in Roanoke?
Yes, CareNow Urgent Care is nearby providing emergency and medical services, which could be convenient in case of any urgent health needs.
Is there a place nearby Brakes Plus in Roanoke for key and locksmith services?
Minute Key, a locksmith service, is located near Brakes Plus, offering convenient key and lock services for customers.
What dining options are available near Brakes Plus in Roanoke?
You can visit Burger Street, Jason's Deli, Layne's Chicken Fingers, Dairy Queen, or Panera Bread for a variety of fast food, sandwiches, ice cream, and cafe offerings close to Brakes Plus.