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AutoZone Auto Parts

4.4
(423 reviews)

Business Details

1205 N Hwy 377, Roanoke, TX
76262, United States
(817) 490-6207
https://www.autozone.com/locations/tx/roanoke/1205-n-hwy-377.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Hwy 377 & I-114 in Roanoke, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Roanoke, TX or call us at (817) 490-6207.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1205 N Hwy 377, Roanoke, TX
76262, United States

Hours

Reviews

4.4
423 reviews
5 stars
303
4 stars
63
3 stars
24
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Victor, Wyatt, and Brayden providing exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported indifferent or rude service, particularly from certain employees, leading to frustration and dissatisfaction.

Product Availability

Customers appreciated the availability of parts and the efficiency of service, although there were complaints about issues with online orders and warranty processes.

Technical Assistance

Several reviews highlighted the staff's willingness to assist with technical issues, such as battery replacements and diagnostics, contributing to a positive overall experience.
  • RZ
    R Z
    Feb 15, 2026
    5.0
    I came in looking for a particular brand of oil and the young man took the time to assist me and help me choose the right one. Very helpful staff
  • DR
    Daniel Rodriguez
    Jan 20, 2026
    1.0
    I took a battery to get charged at this place after calling to confirm that they charge batteries there. The guy at the counter told me ( I’ll tell you right now that battery is no good) He proceeded to get his tool to show me the battery was bad. I asked him if they charge batteries and that I called earlier and am bringing it by to get it charged. He said we can put it on the charger but it’s a waist of time. I said I just need it charged so he grabbed the battery and took it in the back. Another gentleman told me it will take an hour. I left and came back an hour later and the gentleman at the counter said that the machine was beeping and that it usually means the battery is bad. The voltage didn’t change. I went home connected the battery with some jumper cables to my truck let it run for 20 min and that battery was just fine. Put it back in the car that I was repairing and everything was great. I was pretty bummed that the guys at this location don’t have any integrity. So that being said I don’t recommend this Ronoke autozone at all. All it needed was a charge and they were willing to lie over that. Crazyness save yourself the waste of time.
  • DN
    David Nieto
    Jan 12, 2026
    5.0
    Wyatt is the man, helped me with replacing a battery today. Knew exactly what I needed in and out in 30 minutes. It’s a 30 min drive from my house and I’ll pass a lot of autozones on the way, but I’ll come back just because of the fantastic service here.
  • R9
    RealTruXpert 921
    Dec 30, 2025
    5.0
    Derek was amazing helping me out finding the problem to my check engine light and helping me change my battery!
  • LL
    Lee Lee
    Dec 17, 2025
    1.0
    INDIFFERENT CUSTOMER SERVICE: Gave my car key for battery replacement. The technician replaced the battery and handed over the key but the panic button was missing.. We asked him about it and he gave a careless reply "i don't have it. Look for yourself". We just let it go. But the key was not working as well. Went back saying him that the battery is not working.. He coldly replied "i changed the battery.. i cant do anything . probably you should change the keys" and just went.. ------ Later today i found out that the technician has inserted the battery upside down and the panic button had slipped inside the key itself.. i fixed it and the key is working as good as new. Lucky I dint listen to his advice and went hunting for new keys

Brand Certified Facts from AutoZone Auto Parts

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