Brakes Plus

Reviews

• RR

  Ric

  1 day ago
  5.0
  I dropped my car off, same day it was fixed and couldn’t be happier with service. My brakes were absolutely cooked and this team had my car sounding awesome.
• JR

  Joana Russell

  3 days ago
  5.0
  Brought my Nissan Altima here to get an oil change and Frey was amazing because he notified me of my rotors and brakes and even showed me. I was traveling out of town that day so for him to care meant a lot. My husband ended up working something out with him to help get us on the road safely that evening and then come back later to get the rest. I love that he was not pushy like some places can be making me feel like I don’t have a choice. He understood that I needed to contact my husband to make the final decisions. He was super friendly and I would definitely come back to see him because of the honesty he gave me for my car. Unfortunately, I traded in my vehicle for a brand new one, but at least I know now if anything was to happen with my new car or I need an honest opinion, I would be coming to see him to get one!
• TT

  Taja Titus

  May 1, 2026
  5.0
  I had scheduled an oil change at this location and had a great experience. Frelyn, the store manager, was friendly and cares about making sure customers understand the services they are getting to keep their vehicles maintained. John was the service advisor and explained the additional items that I'll need to get addressed at a later time to keep my vehicle in shape. Both of them are very knowledgeable and provided great customer service! Overall, I'm glad I got to work with this team and would recommend this location!
• RR

  Ricardo Rodriguez

  Apr 23, 2026
  5.0
  Great service! Matt was prompt, professional, and easy to work with. They provided a clear quote upfront, and once I approved the repair, everything was completed on time and as expected. Highly recommend!
• MU

  Maxine Ussery

  Apr 21, 2026
  5.0
  Store Manager Frelyn Caballero is THE reason I used this store. My boss talks up Brakes Plus all the time - he LOVES this corporation... I have always used an individual, so I was very resistant to comply and get the work done. But, here I am - about to leave the (Roanoke) store happy as a lark! I'm late for work, and early on my brakes. My boss was right: grrrrrr 😆 Anywho HIGHLY RECOMMEND!!!