Many customers praised the staff for being helpful, knowledgeable, and going above and beyond, particularly highlighting employees like Joanna, Anthony, and Matthew.
Product Availability
Several reviews mentioned issues with product availability, including delays in receiving parts and instances of defective products.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from certain employees.
Store Management
Feedback on store management was mixed, with some praising managers for their assistance while others reported unprofessional behavior.
Cleanliness and Organization
Customers generally found the store to be clean and well-organized, contributing to a positive shopping experience.
CA
Candace Abie
1 day ago
1.0
My daughter and I experienced such horrible customer service at this location. We went to have the battery tested and the store manager was so rude. He was very standoffish from the very beginning. I will never go back to this location ever again. 22341 Bellaire Blvd.
AM
alejandro moreno
2 days ago
5.0
Returned some break pads becouse I ordered duplicate pads great customer service
ER
Ella Rogers
Oct 28, 2025
5.0
Came 1 hour before closing to buy and fix my turn signal. Mr. Jeff stayed with me to help even while preparing to close. They were kind, helpful and knowledgeable!
EG
edgar gomez
Oct 11, 2025
2.0
Employee with bad attitude is not good for business
KT
Krysteen Thornton
Oct 6, 2025
5.0
My husband and I came to this autozone because we accidentally put def in the fuel tank. When we got there the guys were SUPER helpful! I believe the gentleman Daniel, was the superstar of our night. He went above and beyond. He helped us as much as he could given the circumstance. Even after the store closed, Daniel came back to bring us rags because my husbands hands were really dirty. Exceptional service!!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Richmond, TX?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located in Richmond, TX?
It is located at 22341 Bellaire Blvd, Richmond, TX 77407, USA.
What types of products does AutoZone Auto Parts carry?
AutoZone offers auto parts including brake pads, car batteries, auto accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts?
Brands at AutoZone include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Richmond?
You can reach them by phone at +1 832-945-6600 or via email at customer.service@autozone.com.
What nearby dining options are available close to AutoZone Auto Parts?
Nearby dining options include IHOP, Busy Boys Grill & Café, Chick-fil-A, Whataburger, Taco Bell, and Tropical Smoothie Cafe, providing various meal choices before or after your visit.
Are there shopping centers or other stores near AutoZone Auto Parts?
Yes, nearby shopping locations include Waterview Town Center, The Shops of Bella Terra, GameStop, James Avery Artisan Jewelry, and Jordan Shoes for a variety of shopping experiences.
Can I find any services like nail salons or haircuts near AutoZone Auto Parts?
Yes, Vianna Nails Spa and Sport Clips Haircuts of Bella Terra are close by if you want to get beauty or grooming services.
What are some convenient nearby services for customers visiting AutoZone Auto Parts?
Nearby services include Zesty Cleaners for dry cleaning, Goin' Postal Richmond for shipping, and CELL + ER Phone Repair for electronics repair.