twice i ve come to this particular auto zone location and i ve been treated very badly ..same with my 16 year old daughter who came on a separate occasion …the sales associates were very rude , unfriendly and unwilling to help out ….in doing anything poor customer service…
AP
America PV
Feb 14, 2026
1.0
The manager Hernandez is really rude, even to his employees, nasty attitude
RO
Raul Ordiales
Feb 10, 2026
1.0
It was very disappointing what happened at this location. I bought a part online (order # 212123293073, part # 926-195) because I couldn’t take the old one out. When attempting to install the part, it didn’t fit on a 2016 Toyota Camry se even when the autozone web page says it fits to the car. I received the piece missing parts ( bolt and ring) but even though I would use the old parts to make it work. Since the piece didn’t fit my car at all, I tried to return it at this location but The guys working today 2/10 12:45 pm told me that I can’t return it because the piece was installed, how am I not going to install it if the web page says it fit? The only way to know if it fits or not is installing it, I think. They also told me it is the old piece, that is the most disrespectful thing I can hear.
Never buying anything from autozone again. Starting from the website that says pieces fit and when installing they don’t and some personal being disrespectful and making things hard.
HM
Henry A. Martinez
Jan 29, 2026
5.0
Google maps has this wrong this autozone its not by Ihop on grand parkway
HM
Hector Morillo
Jan 28, 2026
2.0
Inconsistent service - disappointed
AutoZone generally helps a lot, but I had two bad experiences at this location. I came to drop off used oil near closing time and they shut the door on me without accepting it. Today I returned with my damaged vehicle, asked to borrow pliers just to remove a nail, and they told me they couldn’t lend me the tool. I understand they have policies, but I expected more help considering they usually have good service.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Richmond, TX?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located in Richmond, TX?
It is located at 22341 Bellaire Blvd, Richmond, TX 77407, USA.
What types of products does AutoZone Auto Parts carry?
AutoZone offers auto parts including brake pads, car batteries, auto accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts?
Brands at AutoZone include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Richmond?
You can reach them by phone at +1 832-945-6600 or via email at customer.service@autozone.com.
What nearby dining options are available close to AutoZone Auto Parts?
Nearby dining options include IHOP, Busy Boys Grill & Café, Chick-fil-A, Whataburger, Taco Bell, and Tropical Smoothie Cafe, providing various meal choices before or after your visit.
Are there shopping centers or other stores near AutoZone Auto Parts?
Yes, nearby shopping locations include Waterview Town Center, The Shops of Bella Terra, GameStop, James Avery Artisan Jewelry, and Jordan Shoes for a variety of shopping experiences.
Can I find any services like nail salons or haircuts near AutoZone Auto Parts?
Yes, Vianna Nails Spa and Sport Clips Haircuts of Bella Terra are close by if you want to get beauty or grooming services.
What are some convenient nearby services for customers visiting AutoZone Auto Parts?
Nearby services include Zesty Cleaners for dry cleaning, Goin' Postal Richmond for shipping, and CELL + ER Phone Repair for electronics repair.
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