AutoZone Auto Parts

4.2
426 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
22341 Bellaire Blvd, Richmond, TX
77407, United States

Hours

Reviews

4.2
426 reviews
5 stars
275
4 stars
66
3 stars
32
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond, particularly highlighting employees like Joanna, Anthony, and Matthew.

Product Availability

Several reviews mentioned issues with product availability, including delays in receiving parts and instances of defective products.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from certain employees.

Store Management

Feedback on store management was mixed, with some praising managers for their assistance while others reported unprofessional behavior.

Cleanliness and Organization

Customers generally found the store to be clean and well-organized, contributing to a positive shopping experience.
  • CA
    Candace Abie
    1 day ago
    1.0
    My daughter and I experienced such horrible customer service at this location. We went to have the battery tested and the store manager was so rude. He was very standoffish from the very beginning. I will never go back to this location ever again. 22341 Bellaire Blvd.
  • AM
    alejandro moreno
    2 days ago
    5.0
    Returned some break pads becouse I ordered duplicate pads great customer service
  • ER
    Ella Rogers
    Oct 28, 2025
    5.0
    Came 1 hour before closing to buy and fix my turn signal. Mr. Jeff stayed with me to help even while preparing to close. They were kind, helpful and knowledgeable!
  • EG
    edgar gomez
    Oct 11, 2025
    2.0
    Employee with bad attitude is not good for business
  • KT
    Krysteen Thornton
    Oct 6, 2025
    5.0
    My husband and I came to this autozone because we accidentally put def in the fuel tank. When we got there the guys were SUPER helpful! I believe the gentleman Daniel, was the superstar of our night. He went above and beyond. He helped us as much as he could given the circumstance. Even after the store closed, Daniel came back to bring us rags because my husbands hands were really dirty. Exceptional service!!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Richmond, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.