AutoZone Auto Parts

4.2
428 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
22341 Bellaire Blvd, Richmond, TX
77407, United States

Hours

Reviews

4.2
428 reviews
5 stars
276
4 stars
66
3 stars
32
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised individual employees for their helpfulness and knowledge, others reported rude or unhelpful interactions.

Product Availability

Several customers expressed frustration with product availability and order fulfillment, including issues with receiving the correct parts and delays in notifications.

Store Management

Store management received both praise for helpfulness and criticism for poor service, indicating inconsistency in leadership and employee training.

Employee Performance

Certain employees, particularly Joanna, Matthew, and Anthony, were highlighted for exceptional service, while others were noted for negative experiences.
  • TD
    Tania Demerson
    6 days ago
    1.0
    Came in with a battery issue, spoke with Henry and they weren’t helpful at all in a empty store and actually quite condescending in tone.
  • AA
    Abdullah
    Nov 24, 2025
    5.0
    Great customer service specially Henry one of the best customer service I’ve ever seen
  • CA
    Candace Abie
    Nov 23, 2025
    1.0
    My daughter and I experienced such horrible customer service at this location. We went to have the battery tested and the store manager was so rude. He was very standoffish from the very beginning. I will never go back to this location ever again. 22341 Bellaire Blvd.
  • AM
    alejandro moreno
    Nov 22, 2025
    5.0
    Returned some break pads becouse I ordered duplicate pads great customer service
  • ER
    Ella Rogers
    Oct 28, 2025
    5.0
    Came 1 hour before closing to buy and fix my turn signal. Mr. Jeff stayed with me to help even while preparing to close. They were kind, helpful and knowledgeable!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Richmond, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.