AutoZone Auto Parts

4.2
355 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Fm 1464 in Richmond, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, TX or call us at (281) 980-0080.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7110 FM 1464, Richmond, TX
77407, United States

Hours

Reviews

4.2
355 reviews
5 stars
232
4 stars
58
3 stars
15
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to provide helpful advice, particularly regarding battery issues and vehicle maintenance.

Inconsistency

There are reports of inconsistent service experiences, with some customers receiving excellent support while others faced dismissive or unhelpful attitudes from staff.

Store Management

Management received both commendations for their helpfulness and criticism for poor handling of customer interactions, indicating a need for improved staff training.
  • CR
    Carlos, Jr. Rebullida
    6 days ago
    4.0
    Friendly staff.
  • IO
    Ignacio Garcia Ortiz
    Dec 4, 2025
    2.0
    Hice un pedido mas de una semana no llega
  • KK
    Ke
    Dec 2, 2025
    5.0
    Thank you to Mr.Keith!! He did an excellent job servicing me today with my battery and alternator check today and provided me with great tips. He wouldn’t let me leave without making sure he checked everything and made sure I understood what was going on. I appreciate his great customer service!
  • GL
    Georgette Leanez
    Nov 26, 2025
    1.0
    Muy mal servicio busquen otro lugar aquí el personal está amargado
  • MD
    Marquise Doggett
    Nov 12, 2025
    5.0
    Howdy everyone, I came to this location (11/12/25) and the manager Ariana helped me today. I felt that the service was so good, had to write about it! I came in looking for two car batteries one for myself and another for my mother. And Ariana was extremely helpful and knowledgeable and she even offered to install the battery! I feel that she went above and beyond to ensure all my expectations were met. I don’t know many people in the area but hopeful this review encourages you to visit this location. I know if I need anything this will be my go to stop!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Richmond, TX?

AutoZone Auto Parts in Richmond, TX is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.