AutoZone Auto Parts

4.5
424 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Blvd 26 in Richland Hills, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richland Hills, TX or call us at (817) 590-4665.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7036 Blvd 26, Richland Hills, TX
76180, United States

Hours

Reviews

4.5
424 reviews
5 stars
296
4 stars
70
3 stars
32
2 stars
11
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, going above and beyond to assist with car issues.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and ability to quickly find the right parts for customers.

Mixed Experiences

While many customers had positive interactions, some reported poor service and unhelpful attitudes from certain employees.

Efficiency

Customers appreciated the quick service, especially during battery replacements and part searches.

Friendly Atmosphere

The store is noted for its friendly and helpful environment, making customers feel valued and supported.
  • AG
    Adrian G
    Nov 17, 2025
    5.0
    Jesus was amazing! Changed my battery - excellent customer service!
  • SA
    Sarah Armstrong
    Nov 10, 2025
    5.0
    Carlos and Daniel both were so kind and helpful, and managed to get my car started again, and helped me get in touch with a mechanic. Thank you so much!!
  • MC
    Monica Charbonneau
    Nov 9, 2025
    1.0
    I came in to buy a starter for my 2019 Kia Soul. I told him the year, make and model. He didn't ask for any more information & sold me the starter. My husband tried to install it for 3 hours and couldn't get one bolt on. He is disabled so this was an extremely difficult task for him. At the end of the day he stopped because he was in a lot of pain & it was getting dark. He thought maybe they had given us the wrong starter. We did some research & discovered the starter was for a different model Soul. We went back to the store the next day & explained the situation. One of the guys looked up our car using the VIN # & discovered it was a Soul + & we had been given the wrong starter. He went to get the manager for a refund. The manager was the same guy who had sold me the starter the day before. I told him he didn't ask me any additional info on my car when I came in. He shrugged his shoulders as if he didn't care. He offered no apology, didn't care one way or the other. I asked him why he had such a poor attitude and he just raised his eyebrows and walked away. Both of them were snickering. They didn't have the starter we needed & told us we could go to the store in Haltom City. We asked if they could call & make sure we could get a refund & PO purchase the right starter. They said just go there and they would refund it. With so many options available to customers we don't have to shop at a store with such poor customer service. A simple extra step on what kind of Soul we had would have prevented this error. A simple apology for their mistake would have gone a long way. Shrugging his shoulders and just standing there like it was not a big deal is unacceptable. Then walking away from us is the ultimate sign of disrespect. Next time we will go to O'Reilly's and avoid Auto Zone. The employees at the Haltom City store was amazing. They apologized for the other store's mistake & made the refund. We are just 1 customer so I am sure it will make no difference but fair warning...the manager name is John Goodwin or Goodman. My next step is contacting their corporate office.
  • MH
    Mary Hill
    Nov 6, 2025
    5.0
    Everyone was nice and helpful
  • TP
    Toni Peters
    Oct 24, 2025
    5.0
    I could not let this day pass without giving special thanks to Jesus and his Supervisor Dylan at the Blvd. 26 location! What a blessing they were to me this morning when I learned that my car wouldn't start because of a dead battery. Not only was Jesus helpful in selling me the right battery for my car, after getting permission from his supervisor, he drove me across the street to put the battery in for me! Who does that? He went above and beyond the call of duty to ensure my safety! I will NEVER forget his kindness! Thank you Jesus and Dylan! I am forever grateful and your biggest fan!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Richland Hills?

AutoZone Auto Parts in Richland Hills is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 9:00 PM on Sunday.

Where is AutoZone Auto Parts located in Richland Hills, TX?

AutoZone Auto Parts is located at 7036 Blvd 26, Richland Hills, TX 76180, United States.