Location.com logo
Brand Certified

German Motor Works

4.6
(344 reviews)

Business Details

1352 S PLANO RD, Richardson, TX
75081, United States
(972) 690-6623
https://www.gmwdallas.net/

About

Auto Repair ShopBrake ShopAuto Air Conditioning ServiceAlternator RepairSmall Engine Repair Service
German Motor Works

Location

German Motor Works
1352 S PLANO RD, Richardson, TX
75081, United States

Hours

Reviews

4.6
344 reviews
5 stars
294
4 stars
12
3 stars
3
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, honesty, and friendliness of the staff, highlighting their clear communication and willingness to explain repairs.

Quality of Work

Overall, customers reported high satisfaction with the quality of repairs, noting that their vehicles were fixed correctly and efficiently.

Pricing

Several reviews mentioned fair and reasonable pricing compared to dealerships, with some customers appreciating the transparency in pricing and lack of upselling.

Management Changes

Feedback indicated a positive shift in service quality under new ownership, with many customers expressing renewed trust in the shop.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding misdiagnoses and customer service issues, suggesting inconsistency in service.
  • AS
    Axel Salonen
    1 day ago
    5.0
    I called and made an appointment for a service B on my 2019 GLS580. Dropped it off in the morning And was able to pick it up later that day. I felt the pricing was fair and will certainly be back.
  • KD
    Kaushiki Dodda
    4 days ago
    5.0
    Joe is amazing! I needed to get my brake light changed and he offered an amazing helping hand and made the whole process easy and stress-free, which I really appreciated. It’s clear he truly cares about his customers and does quality work! 10/10 recommend for everyone!
  • BA
    B A
    Feb 9, 2026
    5.0
    NOW UNDER NEW OWNERSHIP AND WOW! If you visited in the past and had a poor customer service experience, I’d strongly encourage you to give this place another chance under the new ownership. The shop is now run by true car enthusiasts who genuinely know what they’re doing. Joe, the current owner, has been in the game for a long time and clearly knows his stuff. There’s always been a lot of potential here—it just needed the right leadership to clean things up and get it on track. Ryan is also great to work with and handles everything in a professional, welcoming manner. And for anyone who thinks this place is “too expensive,” try taking your out-of-warranty German car to the dealership—there’s a reason you came to an independent shop in the first place: to save some coin. It’s great to see this shop finally getting the attention and care it deserves, and I’m excited to watch it continue to grow and thrive under proper ownership.
  • VR
    Valinda Rungpiti
    Feb 6, 2026
    5.0
    I am so glad I found German Motor Works! Joe; the owner and staff were amazing from the first time I spoke with him. He was knowledgeable and gave really great price compared to auto shop. I called for estimates on my break repairs. They got my car fixed incredible fast. This will definitely be my new go-to place.
  • ET
    Ernestine Townsend
    Feb 2, 2026
    5.0
    My visit to German Motor Works for an oil change was done professionaly and they discovered that I had an oil leak. Their knowledge of German cars and resolve of the problem will certainly cause me to rely on them for any additional concerns. I highly recommend them to service your car.

Brand Certified Facts from German Motor Works

German Motor Works partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others