Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, highlighting individuals like Mitch, Nas, and Rasheed for exceptional service.
Efficiency
Several reviews noted quick and smooth processes for both pick-up and drop-off, although some customers experienced long wait times.
Communication Issues
Multiple customers reported poor communication regarding vehicle availability and unexpected charges, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about unprofessional behavior and billing practices, indicating inconsistency in service quality.