Courtesy Nissan

4.4
8720 reviews

About

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Searching for a Nissan dealership in Richardson that you can rely on for all of your automotive needs? Make Courtesy Nissan your Dallas Nissan dealer. When you choose Courtesy Nissan, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.

Location

Courtesy Nissan
1777 N Central Expy Richardson TX 75080, Richardson, TX
75080, United States

Hours

Reviews

4.4
8,720 reviews
5 stars
6,816
4 stars
611
3 stars
211
2 stars
169
1 star
913

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the courteous and professional service provided by staff, particularly highlighting individuals like Matt, AK, and Sarkar for their exceptional support.

Sales Experience

Several reviews noted positive experiences during the car buying process, with sales associates being described as patient, helpful, and attentive to customer needs.

Service Quality

While many customers appreciated the quick and efficient service, some expressed dissatisfaction with the attention to detail and thoroughness during vehicle preparation and service appointments.

Communication

Customers frequently mentioned the importance of communication, with many appreciating regular updates during service and sales processes, although some reported issues with follow-up.

Mixed Reviews on Management

There were contrasting opinions regarding management and finance department interactions, with some customers reporting negative experiences related to warranty cancellations and service issues.
  • LL
    Lazaro De Leon
    Sep 24, 2025
    5.0
    Sales associate Daniel Menchacas patients helped us search through many cars until we found the car I wanted and was happy with. Thanks Clay Cooley Nissan.
  • TW
    tammy woleslagle
    Sep 22, 2025
    5.0
    Courteous and professional. Matt went above and beyond to find us a white rouge with everything we wanted. Loyal customers. Sales and finance team were amazing
  • RO
    Roseline Ocampo
    Sep 19, 2025
    1.0
    tanked is the best way to describe their service after changing to "Clay Cooley".... went in for my routine service, it took about an hour, but my advisor spent no more than 10 words with me and I could not describe worse customer service. To be fair, i rarely buy anything they try to upsell, but not being offered their complimentary wash as always was disappointing. He didn't even go over everything at the end, just gestured to my car and expected me to leave. They either noted me as someone to not waste their time to upsell, or just have completely tanked in customer service. Either way, we won't be coming back to purchase our next car soon.
  • BH
    Beau Herrera
    Sep 19, 2025
    1.0
    Bought a vehicle from here 2 months ago. Vehicle wasn’t prepped for sale (shipping film on doors, interior not detailed, exterior not washed). Brought vehicle in for service today and was told a full service detail was done. Look at pictures and decide if this was done . I had to hunt down the registration sticker even though we already had the license plates. While I was waiting I witnessed Teri, the lady who works front desk yell and argue with someone over phone about registration. This is not a place I want to buy from if she can not be professional. This will be the last vehicle purchased from here due to service issues and lack of attention to detail in every aspect of the buying experience.
  • PJ
    Parris & Jeffrey
    Sep 17, 2025
    5.0
    I bought my second car from Courtesy Nissan yesterday and had a great experience! 2017 and now 2025! Everyone is welcoming and made sure we were taken care of. We test drove the 2025 Murano a couple weeks ago and decided to sleep on the decision since SUVs are so expensive these days. Sarkar was patient and didn’t push us into a decision. He followed up a reasonable amount of times and answered any questions we had. Once we started talking numbers, he respected our budget and worked the numbers a few times until it was just right. Definitely recommend Sarkar at Courtesy Nissan if you’re in the market for a new car! Lastly, their service depart changed models a few years back and has been so easy to work with ever since! Their prices are reasonable and competitive.

Frequently Asked Questions About Courtesy Nissan

Where is Courtesy Nissan located?

Courtesy Nissan is located at 1777 N Central Expy, Richardson, TX 75080.

What are the operating hours of Courtesy Nissan?

Courtesy Nissan is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.