Business Details
About
Nissan DealerCar DealerUsed Car DealerTruck DealerUsed Truck DealerAuto Parts & AccessoriesOil Change Service StationTransmission Shop
Searching for a Nissan dealership in Richardson that you can rely on for all of your automotive needs? Make Courtesy Nissan your Dallas Nissan dealer. When you choose Courtesy Nissan, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
Location
Courtesy Nissan
1777 N Central Expy Richardson TX 75080, Richardson, TX
75080, United States
Hours
Reviews
4.4
8,720 reviews
5 stars
6,816
4 stars
611
3 stars
211
2 stars
169
1 star
913
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the courteous and professional service provided by staff, particularly highlighting individuals like Matt, AK, and Shauna for their exceptional support.
Sales Experience
Several reviews noted positive experiences during the car buying process, with sales associates like Sarkar and Daniel Menchaca receiving commendations for their patience and helpfulness.
Service Quality
While many customers appreciated the quick and efficient service, some expressed dissatisfaction with the quality of vehicle preparation and communication during service appointments.
Communication Issues
A number of reviews pointed out problems with communication, particularly regarding follow-ups and service updates, leading to frustration among customers.
Mixed Reviews on Management
Feedback on management was mixed, with some customers reporting positive interactions while others experienced issues with the finance department and overall management responsiveness.
- LLLazaro De LeonSep 24, 20255.0Sales associate Daniel Menchacas patients helped us search through many cars until we found the car I wanted and was happy with. Thanks Clay Cooley Nissan.
- TWtammy woleslagleSep 22, 20255.0Courteous and professional. Matt went above and beyond to find us a white rouge with everything we wanted. Loyal customers. Sales and finance team were amazing
- TWTammy WoleslagleSep 22, 20255.0Courtesy Nissan is always courteous and professional. Matt went above and beyond to find us a white rouge
- RORoseline OcampoSep 19, 20251.0tanked is the best way to describe their service after changing to "Clay Cooley".... went in for my routine service, it took about an hour, but my advisor spent no more than 10 words with me and I could not describe worse customer service. To be fair, i rarely buy anything they try to upsell, but not being offered their complimentary wash as always was disappointing. He didn't even go over everything at the end, just gestured to my car and expected me to leave. They either noted me as someone to not waste their time to upsell, or just have completely tanked in customer service. Either way, we won't be coming back to purchase our next car soon.
- BHBeau HerreraSep 19, 20251.0Bought a vehicle from here 2 months ago. Vehicle wasn’t prepped for sale (shipping film on doors, interior not detailed, exterior not washed). Brought vehicle in for service today and was told a full service detail was done. Look at pictures and decide if this was done . I had to hunt down the registration sticker even though we already had the license plates. While I was waiting I witnessed Teri, the lady who works front desk yell and argue with someone over phone about registration. This is not a place I want to buy from if she can not be professional. This will be the last vehicle purchased from here due to service issues and lack of attention to detail in every aspect of the buying experience.
Frequently Asked Questions About Courtesy Nissan
Where is Courtesy Nissan located?
Courtesy Nissan is located at 1777 N Central Expy, Richardson, TX 75080.
What are the operating hours of Courtesy Nissan?
Courtesy Nissan is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.
What types of vehicles and services does Courtesy Nissan offer?
Courtesy Nissan offers new and used cars, trucks, and SUVs for sale as well as sales and service including auto parts and accessories, oil changes, and transmission services.
How can I contact Courtesy Nissan for sales inquiries?
You can contact Courtesy Nissan for sales inquiries via email at sales@comeseeclay.com or by phone at +1 972-231-2600.
Does Courtesy Nissan have an online presence for more information?
Yes, you can visit their website at https://www.courtesynissan.com/ or follow them on Facebook and Instagram at Courtesy Nissan and @courtesynissan respectively.
Which areas does Courtesy Nissan serve?
Courtesy Nissan serves several areas including Richardson, Plano, Garland, Addison, University Park, Sachse, Highland Park, Carrollton, Farmers Branch, Rowlett, Allen, Wylie, Dallas, The Colony, Mesquite, Frisco, Murphy, Parker, Lucas, and Fairview in Texas.
What nearby automotive services can I find around Courtesy Nissan?
Nearby, you can find Clay Cooley Nissan of Richardson - Service and Courtesy Nissan Service Center for automotive repair and parts, as well as North Central Ford car dealer and repair.
Are there any nearby hotels if I need accommodation when visiting Courtesy Nissan?
Yes, the Holiday Inn Dallas-Richardson is a nearby hotel providing accommodation options for visitors.
What wellness or spa services are available near Courtesy Nissan?
Nearby wellness and spa services include Moonlight Thai Spa, A Sensational Touch, Feel The Freedom spa and health center, and The Brave Hummingbird Healing Studio offering massage and holistic therapies.
Are there any community or religious centers close to Courtesy Nissan?
The Life Community Fellowship Church is a nearby religious organization you can visit.