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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.6
(96 reviews)

Business Details

307 East Ovilla Road, Red Oak, TX
75154, United States
(972) 515-2273
https://www.enterprise.com/en/car-rental-locations/us/tx/red-oak-09ro.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Red Oak, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Red Oak location today.

Location

Enterprise Rent-A-Car
307 East Ovilla Road, Red Oak, TX
75154, United States

Hours

Reviews

3.6
96 reviews
5 stars
56
4 stars
4
3 stars
3
2 stars
3
1 star
30
  • SS
    Sharon Smith
    Jan 16, 2026
    1.0
    Enterprise, your employees at the Red Oak, TX office NEVER provided the SUV that I requested. I expressed my concerns about the Hyundai ELANTRA upon delivery. Your employee informed me that he would exchange the vehicle for the SUV that I requested later that day. However, I never received a response from him. And then today after I return the vehicle, I got a phone call stating that a mistake have been made even after I informed them that I had knee issues. The manager informed me that my name had been crossed out by mistake. That's bad business Enterprise Rental Car. I don't intend to ever rent a car from you again. Your company employees provided POOR customer service when it mattered the most. And I ended up with sore knees that need treatment. Shame on your incompetent workers, who evidently have difficulty with reading simple names and following guidelines, procedures and instructions. Please provide better training for the individuals that you hire. Or better advice is that you screen and evaluate your applicants' ability to read, follow guidelines and comprehend with higher standards. The customer service was TERRIBLE.
  • MC
    Mariah C
    Jan 13, 2026
    5.0
    Great experience at this location. Greg was upfront and helpful about availability, and Cameron took great care of me in person. Smooth pickup and return, no hassle, and excellent customer service. I really appreciated how easy everything was.
  • LN
    Lam Nguyen
    Dec 24, 2025
    5.0
    Always a great experience!
  • KH
    Karen Hicks
    Nov 29, 2025
    5.0
    Put me in a very nice car while I was awaiting my car to be fixed
  • LK
    Liz Knott
    Nov 26, 2025
    5.0
    It was the best rental place I’ve ever had to deal with! Greg was an awesome gentleman to speak to on the phone and even though I was not there in person, I was told he was just as awesome in person. This rental was for my 92 year old dad.

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