Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Prosper today.
Location
Hours
Reviews
4.9
1,415 reviews
5 stars
1,347
4 stars18
3 stars5
2 stars4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting Eric and Aaron for their excellent service.
Efficiency
Many reviews noted the quick turnaround time for services, with several customers mentioning fast service and minimal wait times.
Honesty and Transparency
Several customers appreciated the honest communication regarding repairs and pricing, although there were some concerns about upselling and transparency in certain situations.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance performed on their vehicles.
Cleanliness and Environment
The location was described as clean and well-maintained, contributing to a positive customer experience.
- ARAvyen Ramos3 days ago5.0Great service and very helpful team! Helped me get exactly what I needed done with no hassle at all! Definitely recommend and would always get my service here!
- MMMarina MaaleNov 12, 20255.0Really great guys here. Got me in quick took care of everything and really went above and beyond. Super happy with the service they got a customer for life.
- CCChanNov 7, 20255.0Eric did awesome job for replacing front brake pads. Quick, Transparent and Friendly service.
- DWDavan WintersNov 7, 20255.0Eric was exceptional! He promised my car would be done in a timely manner, and he delivered. Great service, excellent communication — I highly recommend this location!
- HHHVACWATCHDOGOct 26, 20255.0John is great to work with, honest and fair priced. Definitely an asset to the company, store and community. I refer everyone and anyone asking for car repairs or an honest answer only to his location!!!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Prosper offer?
Brakes Plus in Prosper offers wheel alignment, brakes, oil change, suspension services, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, and various other auto repair and maintenance services.
What are the regular operational hours for Brakes Plus in Prosper?
Brakes Plus in Prosper is open Monday to Friday from 8:00 AM to 6:00 PM, on Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
On which holidays is Brakes Plus in Prosper closed?
Brakes Plus in Prosper is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What payment options does Brakes Plus in Prosper accept?
Brakes Plus accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa.
How can I make an appointment or reservation at Brakes Plus in Prosper?
You can make an appointment by visiting their reservation website at https://www.brakesplus.com/stores/prosper/tx/0313/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0313.
Where is Brakes Plus located in Prosper, TX?
Brakes Plus is located at 5010 W University Dr, Prosper, TX 75078, USA.
Are there other auto service options near Brakes Plus in Prosper?
Yes, near Brakes Plus you can find Valvoline Instant Oil Change and NuBrakes Mobile Brake Repair for additional automotive repair and oil change services.
What nearby places can I visit for food before or after my service at Brakes Plus?
Nearby dining options include Wingstop for chicken, Whataburger for burgers, Panda Express for fast food, Smoothie King for smoothies, and First Watch for breakfast and brunch.
Is there a convenient place to get a car wash near Brakes Plus in Prosper?
Yes, Zips Car Wash is located nearby for convenient car washing services.
What other amenities are available near Brakes Plus in Prosper?
Nearby amenities include InTouch Credit Union for financial services, Eyedeal Eyecare for optometry, LA Fitness gym, and the UPS Access Point for courier services.