Valvoline Instant Oil Change

4.2
463 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Princeton.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
5266 US Highway 380, Princeton, TX
75407, United States

Hours

Reviews

4.2
463 reviews
5 stars
321
4 stars
54
3 stars
14
2 stars
10
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; while some customers praised quick and efficient service, others reported poor experiences with incomplete checks and lack of attention.

Customer Service

Customer service experiences varied significantly; some praised staff for being friendly and helpful, while others reported rudeness and lack of professionalism.

Wait Times

Several customers expressed frustration with long wait times, particularly during busy hours, and noted that service took longer than expected.

Pricing Issues

Multiple reviews highlighted concerns about pricing, with some customers feeling overcharged for services and others questioning the transparency of pricing practices.
  • PM
    Preston Michaelis
    1 day ago
    5.0
    Fast amazing service polite employees will come back
  • AT
    Angelie Terry
    5 days ago
    5.0
    I've been getting oil changes, radiator flush, transmission flush, windshield blades, filters & maintenance for 4 yrs from Princeton Tx location & am treated exceptionally well with great service. Love my coupons. Thanks for making each visit carefree.
  • CH
    Caysee Higgs
    Dec 22, 2025
    1.0
    I was not told prior to my oil change that they were out of my typical oil, but they assured me that I would not be charged for the upgraded oil and would only be charged for a standard oil change. I needed a cabin air filter as well. I had a 50% off coupon due to a bad experience LAST oil change so I opted to buy the air filter with the knowledge that I was paying 50% off a STANDARD oil change. I shamefully did not ask any questions because I felt I could trust what was being told to me. However, after leaving I realized my final bill was $105!!! This is AFTER my 50% off was applied to a “standard” oil change. My receipt shows I was charged for the upgraded oil that I never asked for and never consented to. I ended up spending MORE with “50% off” than I would have had I gotten the type of oil I was told I was going to be charged for. This is the second time this location has let me down on service and the second time that they have not been true to their word and their pricing. The $105 was not in my budget and now I have no money until my next paycheck. I even made joking comments about being late on my oil change because I am so tight on money and they reassured me that they weren’t charging me for their mistakes, which was a lie.
  • BA
    Bamrot Abebe
    Dec 12, 2025
    1.0
    Tried to get oil change. When I arrived nobody bothered to ask me what service I’m looking for. Caleb (I read his name from name tag) decided to ignore me and asked the car behind me to get service. I left absolutely frustrated without getting service and wasting 26 minutes.
  • JS
    Joshua Smith
    Dec 6, 2025
    5.0
    I was happy with the treatment by the techs and mechs as they are polite and respectful. CSR:Richard was professional and explained some periodic maintenance that is necessary to keep the car running well for longer. Topside: Jesus was respectful of my vehicle while he performed the checks they do for free and while doing his part of the service. I didnt see the bottomside guy obviously, but Im sure Bilal as listed in my unvoice is another positive part of the team. I appreciate the quality work and the positive atmosphere. Some shops, especially dealerships are very pushy and very “knowledgeable” and treat me as if Im not. They also take your bank while acting superior so who needs that. I will continue to get my Rogue services at this Valvoline shop because they do qualitly work and act professional and respectful.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Princeton?

Valvoline Instant Oil Change provides quick 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

What are the business hours for Valvoline Instant Oil Change in Princeton?

The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays such as November 27 and December 25, 2025.