AutoZone Auto Parts

Reviews

• FS

  fifth seed

  Apr 5, 2026
  1.0
  I bought a battery from here last year and paid the core charge. When I came back this time, my battery was dead again so I replaced it and tried to return my core like normal. The guy at the counter (bigger guy) started giving me confusing explanations and said he would only process one core and not the other. It didn’t make sense at all because I paid for it. Instead of helping, he kept talking in circles and acting like I didn’t understand. This should have been a simple return, but it turned into a frustrating experience. I felt like I was being taken advantage of instead of being treated like a normal customer. Very disappointing service. Management needs to look into this and train staff properly so customers don’t have to deal with this kind of behavior.
• M1

  Madsquabbles 187

  Mar 20, 2026
  5.0
  Michael was absolutely amazing! My battery had a faulty terminal connection (I believe is what it's called) needed a new one, bought one and Michael went out of his way to change it for me. Outstanding Customer Service!
• KB

  Kymberlee Barrow

  Mar 19, 2026
  5.0
  Mr. Al assisted me with my driver headlight with EASE! He made sure I had the correct light bulb and replaced the headlight. Very respectful and helpful….because I’m just a girl. 5 star service for sure!
• EP

  Erica Poole

  Mar 15, 2026
  5.0
  If you drive a vehicle, you need an expert auto parts store. What constitutes an expert auto parts store...a store having the vast majority of parts in stock, and the bonus of having knowledgeable staff members to assist. Manager Evelena in particular is an true professional and absolute gem! In addition to consistently being able to assist with multiple customer issues simultaneously, she is both knowledgeable, thorough and always willing to go the extra mile. My last visit included a battery change out by Claire. He was awesome! Great job Princeton AutoZone...as always! 👍👍👍👍👍
• JN

  Julia Newton

  Feb 28, 2026
  1.0
  Zero stars!!! Don't have that you close at 10:00 p.m. on your website in reality you close at 9:00 I drove all the way up there because the website says you stay open until 10: 00. I get there and the doors are locked two guys standing right there and they don't even pay attention to me. You could of at have at least had the decency to acknowledge me instead of acting like I wasn't even there why would your website say 10:00 p.m. but it's really 9 when you close 😡😡. Fix this so people aren't wasting gas to come up there only to find out you are closed. How can you manage a business when you can't even manage putting the correct time on your website.

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