Advance Auto Parts

4.3
196 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4601 Gulfway Dr in Port Arthur offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4601 Gulfway Dr, Port Arthur, TX
77642, United States

Hours

Reviews

4.3
195 reviews
5 stars
128
4 stars
36
3 stars
13
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.

Product Availability

While many customers found the store had a good selection of parts, some reported issues with stock availability and delays in obtaining certain items.

Pricing

Customers appreciated the competitive pricing and discounts available, although some noted that certain items could be overpriced.

Store Atmosphere

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few mentions of rude staff and poor customer service in isolated incidents.
  • LD
    Lisa Drago
    5 days ago
    5.0
    Very helpful and knowledgeable. Will definitely be back.
  • SM
    Samantha Marsh
    Nov 6, 2025
    5.0
    Great service
  • JM
    Jake Mckinney
    Nov 6, 2025
    5.0
    Always helpful and they are the store o can find all my Dodge and Cummins parts
  • MT
    mike thomas
    Oct 20, 2025
    1.0
    Rude staff, I've dealt with advance stores all over the country with positive experiences; but this one doesn't seem to want to be the least bit helpful.
  • JL
    Jaqwan Lazard
    Oct 19, 2025
    5.0
    I recently picked up a set of five lug nuts for my car, and let me tell you, these little guys are the unsung heroes of my ride! I was replacing some worn-out nuts on my 2018 Honda Civic, and these beauties from AutoPro Parts (shoutout to their awesome selection) have exceeded every expectation I had. First off, the quality is phenomenal. These lug nuts are forged from high-grade steel with a sleek chrome finish that not only looks sharp but also resists rust like a champ. I live in a coastal area where salt air is a constant threat, and after a few weeks of driving through rain and grime, these nuts still shine like they just came out of the box. The corrosion-resistant coating is no joke! Installation was a breeze. The threading is precise, and they fit my wheel studs like a glove—no wobbling or cross-threading issues here. I used a torque wrench to tighten them to spec, and they held firm without any stripping or slipping. The 19mm hex size made them easy to work with using standard tools, which is a huge plus for a DIYer like me. I also love that they’re slightly tapered for a snug fit on my alloy wheels—perfect for keeping everything secure and aligned. Performance-wise, these lug nuts are rock-solid. I’ve put about 500 miles on them, including some highway trips and twisty backroads, and they haven’t budged. No loosening, no weird vibrations, just pure reliability. Knowing my wheels are locked in place gives me total peace of mind, whether I’m cruising to work or hauling groceries. The price? An absolute steal for the quality. I’ve seen lesser lug nuts cost twice as much, and these outperform them by a mile. Plus, the set of five was perfect for my needs—enough for one wheel with a spare to keep in my toolbox, just in case.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*