Enterprise Rent-A-Car

Reviews

• SE

  Scott Edwards

  4 days ago
  5.0
  Latoya and her team are absolutely exceptional. Come rain, shine, cold weather, or perfect spring days, they always show up prepared and deliver a consistently outstanding experience. Their reliability and professionalism set them apart. Highly recommend! Latoya you mentioned a detail about this vehicle but I should have paid a little more attention. WOW about all I can say
• KR

  Kris Rod

  Apr 4, 2026
  5.0
  The best enterprise I've ever came across friendliest staff willing to help you. They explained everything to me in great detail. They even came and picked me up from caliber collision after my wreck was wonderful. My only complaint is I had already paided like almost 800$ checked my bank account and $ shown tooken out but wasn't showing on there end. Guess that isn't there fault right? After returning car I got charged an additional 303$ bucks for I dunno what till this day. Not too worried bout it thou insurance was taken care of all costs. I left car with more gas then what was in it. There was no dents or scratches on it that I caused. Ohh... On paper work they said I returned it 1 day later which wasn't true either. Like I said I wasn't paying for rental.
• BB

  Ben Bishop

  Apr 3, 2026
  5.0
  I've rented from a lot of Enterprise locations over the years and this one consistently stands out. The selection is genuinely good every time I come in — no showing up to find the lot picked over or getting stuck in a vehicle that wasn't what you reserved. They actually have inventory and it's well maintained. The staff is efficient and easy to deal with. In and out without a lot of hassle, which is really all you want when you're renting a car. Nobody wants to spend 45 minutes at the counter. Pricing is fair and they're upfront about it. No weird surprises when you return the vehicle. For Plano this is just the easy reliable choice. I keep coming back because they keep delivering. If you need a rental in the area don't overthink it — these guys have you covered. 🚗
• NM

  Natalie Mitchell

  Mar 26, 2026
  1.0
  I was issued a rental with expired tags and ended up getting pulled over. I called and was told the manager, Latonya Gray, would send me an email and call back, but I never received anything. When I followed up, I was placed on hold and told she would call me back, no call. Now my calls are being forwarded with no answer. This level of service and lack of urgency is unacceptable
• KD

  Kristal Day

  Mar 24, 2026
  5.0
  Aside from the insurance company not placing me in a vehicle comparable to my own, the Enterprise team was nothing short of amazing. From the kind driver to the two employees who helped adjust my reservation, everyone was incredibly helpful, friendly, and truly a pleasure to work with. Their sense of humor was exactly what I needed at that time, and they even guided me on what to do to help ensure I was placed in something more comparable to what I normally drive. While the insurance company may have fallen short, the employees definitely did not. Definitely top notch customer service at this location! I wish I had names but hopefully you guys know who you are! The girl with the Lexus IS 500 down to the humble Malibu. 😂

Frequently Asked Questions About Enterprise Rent-A-Car