Business Details
About
Auto Repair ShopCar Leasing ServiceAuto Parts & AccessoriesSalvage Yard
The Auto Shop is one of the few remaining full-service automotive repair facilities in the area. Since 1981, THE AUTO SHOP has continually grown and improved to better serve our Clients.
Location
Hours
Reviews
4.5
221 reviews
5 stars
177
4 stars
24
3 stars0
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their genuine care and communication throughout the repair process.
Honesty and Integrity
Numerous reviews emphasized the shop's commitment to honest assessments and fair pricing, with many customers appreciating that they were not upsold unnecessary services.
Quality of Work
The Auto Shop received positive feedback for their efficient and effective repairs, with several customers noting that their vehicles were fixed correctly the first time.
Cleanliness and Environment
Customers consistently remarked on the cleanliness of the shop and the comfortable waiting area, which contributed to a positive overall experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding pricing discrepancies and customer service issues.
- BTBrian TurnerFeb 27, 20195.0Amazing service, they accurately diagnosed the problem with my Civic and repaired it in a very timely manner, even provided a complimentary ride to and from my work. Every one of the staff members were very friendly and I had a GREAT experience. I will be coming to them for all future repairs!
- SDsarina davilaJul 30, 20164.0My repairs were made very quickly and everyone at the front desk was super helpful and nice :)
- KHKim H.Feb 26, 20164.0I was really impressed with their professionalism and speed of service. I'd definitely go back.
- DGDawn GorlitzOct 23, 20155.0The staff is always very friendly and helpful! They take time to discuss issues and explain what they did.
- BOBrittany OrtJun 8, 20155.0This is by far the best auto shop I've ever used. The mechanics are honest and have never tried to overcharge or get me to add in unnecessary repairs or 'extras'. I've been using this shop for over 10 years and have never had a single complaint. Excellent service every single time.
Frequently Asked Questions About The Auto Shop
What services does The Auto Shop provide?
The Auto Shop is a full-service automotive repair facility offering repairs, car leasing services, auto parts and accessories, and salvage yard services.
Where is The Auto Shop located?
The Auto Shop is located at 2560 East Plano Parkway, Plano, TX 75074, USA.
What are the business hours of The Auto Shop?
The Auto Shop is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I contact The Auto Shop?
You can contact The Auto Shop by phone at +1 972-578-0588 or email at jerry@theautoshop.com.
What payment methods does The Auto Shop accept?
The Auto Shop accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Does The Auto Shop offer online appointment reservations?
Yes, you can make reservations or contact The Auto Shop via their website contact page at https://theautoshop.com/contact/.
What should I do if I have car trouble near The Auto Shop?
The Auto Shop offers comprehensive vehicle repairs and welcomes customers experiencing car trouble in the Plano area. Their featured message is "Car Trouble? We Fix Everything!"
Are there any nearby car wash services close to The Auto Shop?
Yes, you can find car wash services nearby such as My Car Wash and CleanSmart Express Car Wash, which provide auto detailing and cleaning services.
What nearby shopping or entertainment options are close to The Auto Shop?
Nearby, Jupiter Parkway Village offers a shopping center with cinemas and various shops, providing entertainment options before or after your visit to The Auto Shop.
Are there other automotive-related services near The Auto Shop?
Yes, nearby you can find other automotive repair shops like Vehicular Activities and Dent Mechanic Group, as well as auto parts suppliers and tire dealers offering complementary services.